Customer Growth Specialist

1 day ago

Calamba, Calabarzon, Philippines beBeeAccount Full time $40,000 - $60,000
Job Title: Portfolio Development Specialist

About the Role:
We are seeking a highly skilled and experienced professional to join our team as a Portfolio Development Specialist. This role is responsible for overseeing a portfolio of clients, driving product adoption, renewals, and revenue growth through strategic guidance and strong customer relationships.

Key Responsibilities:
  • Manage a portfolio of small to mid-market customers to drive adoption, lead renewal negotiations, and meet growth goals.
  • Build and maintain executive relationships with customer accounts, providing a high-caliber experience and creating promoters.
  • Analyze user engagement data, identify actionable insights, and report regularly on KPIs.
  • Lead annual or semi-annual business reviews with key stakeholders, positioning yourself as a strategic advisor to drive continued value of our products.

Required Skills and Qualifications:
To succeed in this role, you will need to have:
  • Bachelor's degree relevant to the position
  • Two or more years of professional experience in a sales or account management style position
  • Proven history managing a portfolio of similar-sized clients
  • Technical proficiency on SaaS products

Benefits:
  • Fixed weekends off
  • 5-day Christmas Leave
  • HMO coverage for you and your dependent/s from Day 1 of employment
  • Group life insurance from Day 1 of employment
  • Free lunch + soft breakfast every day
  • Free coffee every day (latte, americano, or cappuccino) made by our in-house barista
  • Night shift differential for night shifters
  • Sports wellness clubs including hiking and free-diving
  • Subsidised gym membership at Anytime Fitness
  • Engagement bonuses
  • Over-the-top monthly, quarterly, and annual performance bonuses
  • Exclusive discounts in selected restaurants and merchants
  • Themed BFFs, monthly knockoffs, summer parties
  • Community give-back programs and personal development workshops

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