Customer Experience Specialist

4 weeks ago


Pasay, National Capital Region, Philippines OASIS SPRINGS MANPOWER AGENCY CORPORATION Full time
About the Role

We are seeking a highly skilled Customer Service Specialist to join our team in Pasay. This is an exciting opportunity for individuals who are proficient in conversational Mandarin Chinese and have excellent communication skills.

Key Responsibilities
  • To provide exceptional customer service to clients via phone, email, or chat
  • To be proficient in listening, speaking, typing, and reading Mandarin and English fluently
  • To type at a speed of 30 WPM and maintain high accuracy levels
Requirements
  • A minimum of previous experience in a customer service team is required
  • Familiarity with company policies and procedures is essential
  • The ability to work flexible schedules, including shifts, is necessary
Benefits
  • A perfect attendance bonus to recognize outstanding performance
  • Transportation allowance to support employees' daily commute
  • Meal allowance to promote healthy eating habits
  • Performance bonus to reward exceptional achievements
  • Complete government-mandated benefits for added security
Location

Pasay



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