Customer Service Representative

2 months ago


Pasay, National Capital Region, Philippines Better Life Manpower Services Corp. Full time
Job Title: Mandarin Speaker

We are seeking a highly skilled and customer-focused Mandarin Speaker to join our team at Better Life Manpower Services Corp.


About the Role:
  • To assist customers by responding to inquiries, resolving complaints, and providing solutions within set timeframes.
  • Excellent communication skills, with the ability to adapt to different types of characters and work effectively in a team environment.
  • The ideal candidate will possess strong problem-solving skills, be proactive in identifying customer needs, and provide exceptional customer service.

Key Responsibilities:
  1. Customer Interaction: Respond to customer inquiries, resolve complaints, and provide solutions that meet their needs.
  2. Problem-Solving: Identify and assess customer issues, propose solutions, and take action to resolve them in a timely manner.
  3. Communication Skills: Communicate effectively with customers, colleagues, and management, ensuring seamless collaboration and resolution of issues.

Requirements:
  • Language Skills: Fluency in Mandarin Chinese, with excellent speaking, listening, reading, and writing abilities.
  • Customer Service Experience: Previous experience in customer-facing roles, preferably in the service industry.
  • Adaptability: Ability to work in a fast-paced environment, adapt to changing situations, and prioritize tasks effectively.

What We Offer:
  • Competitive Salary: A competitive salary range of $45,000 - $55,000 per annum, depending on experience.
  • Opportunities for Growth: Career advancement opportunities, training, and development programs to enhance your skills and knowledge.
  • Benefits Package: Comprehensive benefits package, including health insurance, paid time off, and other perks.

Apply Now:

If you are a motivated and customer-focused individual looking for a challenging role, please submit your application today



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