Dedicated Customer Experience Specialist
2 days ago
About the Role
This is a unique opportunity to be part of a dynamic team delivering exceptional customer experiences.
Main Responsibilities
The ideal candidate will provide top-notch support to customers via various channels, ensuring prompt and accurate responses to their queries.
Key Performance Indicators
- Excellent communication skills, both written and verbal
- A professional demeanor, with a positive attitude and approach
- Proficiency in Microsoft Office products (Word, Excel, PowerPoint)
- Experience communicating with customers over Email, Webchat, and Phones
- Knowledge of Gorgias & Shopify platforms an advantage
Requirements
- A person with high integrity and diligence, working efficiently with minimal supervision
We offer a competitive and challenging environment for those who genuinely care about our customers' experience and are willing to partner with clients to help their business grow.
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