
Career As A Dedicated Customer Experience Expert
1 day ago
Customer Support Role
">Are you passionate about delivering exceptional customer experiences? We are looking for a skilled Customer Service Representative to join our team
">As a Customer Service Representative, you will be the face of our company and play a crucial role in building strong relationships with our customers. Your primary responsibility will be to provide timely and effective support to our clients via phone, email, or chat.
">- ">
Resolve customer inquiries and concerns in a professional and courteous manner.
">Manage inbound and outbound calls, ensuring that each interaction is handled efficiently and effectively.
">Build trust and rapport with customers through open and interactive communication.
">Keep records of customer interactions, update customer accounts, and maintain accurate documentation.
">
Requirements:
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At least 1-year proven experience as a Customer Service Representative in a B2C or B2B capacity.
">Excellent English communication skills, both written and verbal.
">Excellent phone, email, and instant messaging communication skills.
">Solid organizational and time management skills.
">Tech-savvy and familiar with current technologies like CRM and VoIP.
">
Benefits:
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Performance Incentives.
">Job Security and Stability.
">Paid Training.
">Inclusive Culture.
">Upskilling Opportunities.
">100% Work-From-Home.
">Exceptionally Supportive Team.
">Opportunities for Career Growth.
">Fun Work Environment.
">
Work Schedule: Flexible US work hours (20-40 hours per week)
">Location: This is a remote job
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