Customer Experience Specialist

2 days ago


Pasay, National Capital Region, Philippines beBeeCustomerCare Full time ₱600,000 - ₱1,150,000
Job Overview

This is an exciting opportunity to take on a Customer Care Process Associate role.

Key Responsibilities
  • To provide top-notch customer service and resolve issues in a professional and efficient manner.
Required Skills and Qualifications
  • Excellent communication and interpersonal skills, with the ability to communicate effectively in English and Vietnamese.
  • A minimum of 3 years' experience in an international contact center environment.
  • Strong technical knowledge and troubleshooting skills, as well as proficiency in Excel and other MS Office tools.
  • The ability to work independently and objectively, with superior problem-solving skills.
  • Dedication to delivering exceptional customer experiences and building strong relationships.
  • Ability to manage multiple tasks and prioritize requests effectively.
  • Sound decision-making and adaptability in a fast-paced environment.
  • For remote work, a secure workspace and reliable internet connectivity are essential.
Benefits and Details
  • Seniority level: Mid-Senior level.
  • Employment type: Full-time.
  • Job function: Management and Manufacturing.
  • Industries: IT Services and IT Consulting.


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