Employee Experience and HR Metrics Expert

3 days ago


Taguig, National Capital Region, Philippines Cobden & Carter International Full time

Job Description:

The HR Shared Services Insights Specialist will play a critical role in driving business outcomes through data-driven decision making. This role will require a strong analytical mind, excellent communication skills, and the ability to collaborate effectively with HR and IT teams.

Responsibilities:

  • Data Collection and Organization: Gather, clean, and organize data from various HR systems to ensure data integrity and accuracy for reporting purposes.
  • Report Generation and Distribution: Create, generate, and distribute regular and ad-hoc reports related to HR Shared Services operations, including employee inquiries, case resolutions, process performance, and other HR metrics.
  • Metric Development and Analysis: Collaborate with HR leadership to define key performance indicators (KPIs) and reporting metrics that align with business objectives and HRSS goals. Perform trend analysis and identify patterns in HRSS activities.
  • Interactive Dashboard Design: Create and maintain interactive dashboards and visual reporting tools to provide real-time insights into HRSS performance metrics for leadership and key stakeholders.


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