Employee Experience and HR Metrics Expert
3 days ago
Job Description:
The HR Shared Services Insights Specialist will play a critical role in driving business outcomes through data-driven decision making. This role will require a strong analytical mind, excellent communication skills, and the ability to collaborate effectively with HR and IT teams.
Responsibilities:
- Data Collection and Organization: Gather, clean, and organize data from various HR systems to ensure data integrity and accuracy for reporting purposes.
- Report Generation and Distribution: Create, generate, and distribute regular and ad-hoc reports related to HR Shared Services operations, including employee inquiries, case resolutions, process performance, and other HR metrics.
- Metric Development and Analysis: Collaborate with HR leadership to define key performance indicators (KPIs) and reporting metrics that align with business objectives and HRSS goals. Perform trend analysis and identify patterns in HRSS activities.
- Interactive Dashboard Design: Create and maintain interactive dashboards and visual reporting tools to provide real-time insights into HRSS performance metrics for leadership and key stakeholders.
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