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HR Data Analyst

2 weeks ago

Taguig, National Capital Region, Philippines Cobden & Carter International Full time

Job Overview:

We are seeking a highly analytical and detail-oriented HR Shared Services Reports Analyst / MIS to join our team. This role will be responsible for managing and analyzing HR data, generating regular reports, and providing key insights to support decision making within the HR Shared Services (HRSS) function.

Key Responsibilities:

  1. Data Analysis & Reporting: Develop, generate, and distribute regular and adhoc reports related to HR Shared Services operations, including employee inquiries, case resolutions, process performance, and other HR metrics.
  2. HR Data Management: Collect, clean, and organize data from various HR systems (e.g., HRIS, ticketing systems, and knowledge management tools) to ensure data integrity and accuracy for reporting purposes.
  3. Metrics Definition: Collaborate with HR leadership to define key performance indicators (KPIs) and reporting metrics that align with business objectives and HRSS goals.
  4. Trend Identification: Perform trend analysis and identify patterns in HRSS activities, including call volume, case resolution times, employee satisfaction, and other relevant metrics. Present findings to leadership with recommendations for process improvements.
  5. Dashboards & Visualizations: Design and maintain interactive dashboards and visual reporting tools to provide real-time insights into HRSS performance metrics for leadership and key stakeholders.
  6. Process Enhancement: Identify opportunities for improvement based on data insights, working with HR and IT teams to streamline HRSS processes and improve service delivery.
  7. HR Data Quality Assurance: Ensure the accuracy and consistency of HR data and reports by conducting regular audits and validation checks.
  8. Reporting Tools Utilization: Utilize advanced reporting tools and systems (e.g., Excel, Power BI, Tableau, HRIS, or other reporting platforms) to create automated reports and reduce manual effort.
  9. Stakeholder Engagement: Partner with HR, IT, and other business units to ensure data and reporting needs are aligned with organizational priorities and to enhance data-driven decision making.
  10. Compliance & Confidentiality: Ensure that all HR data and reports are handled in accordance with relevant legal, regulatory, and organizational standards, including data privacy and security.