Talent Analytics and Reporting Professional
2 days ago
Job Summary:
This Employee Experience and HR Metrics Expert position requires a highly analytical professional to analyze and interpret HR data, identify trends, and provide actionable insights to support strategic HR decisions.
Key Responsibilities:
- Collect and Organize Data: Gather, clean, and organize data from various HR systems to ensure data integrity and accuracy for reporting purposes.
- Develop and Generate Reports: Create, generate, and distribute regular and ad-hoc reports related to HR Shared Services operations, including employee inquiries, case resolutions, process performance, and other HR metrics.
- Collaborate with Leadership: Work with HR leadership to define key performance indicators (KPIs) and reporting metrics that align with business objectives and HRSS goals.
- Identify Trends and Patterns: Perform trend analysis and identify patterns in HRSS activities, including call volume, case resolution times, employee satisfaction, and other relevant metrics.
- Create Interactive Dashboards: Design and maintain interactive dashboards and visual reporting tools to provide real-time insights into HRSS performance metrics for leadership and key stakeholders.
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