Payment Operations Specialist

1 week ago

Caloocan City, National Capital Region, Philippines beBeePayment Full time ₱3,600,000 - ₱5,800,000
About the Job

Our organization is seeking a meticulous and proactive Payment Operations Specialist to oversee payment method onboarding, reconciliation, and issue resolution. In this role, you will collaborate closely with internal teams, clients, and external payment partners to ensure accuracy, efficiency, and reliability in our payment processes.

We are looking for an individual who can effectively manage multiple priorities, communicate complex information to clients, and drive timely resolutions to any issues that may arise. If you have prior experience in payment operations or a related field, we encourage you to apply for this challenging and rewarding role.

About the Role Responsibilities
  • Payment Method Onboarding: Ensure all payment method applications are processed efficiently and documentation is submitted to payment partners for approval.
  • Client Coordination: Communicate application status, rejections, and reapplications to clients to guarantee a seamless onboarding process.
  • Transaction Reconciliation: Conduct regular reconciliations to verify all transactions are accurately recorded and aligned with reports from payment partners.
  • Issue Resolution & Adhoc Tasks: Support day-to-day payment operations by investigating and resolving issues such as missing payments, failed payouts, and discrepancies. Coordinate with both payment partners and clients to drive timely resolutions.
  • Process Improvement: Identify opportunities to streamline workflows and enhance operational efficiency within payment operations.
Required Skills and Qualifications
  • Bachelor's degree in Finance, Business, or related field (or equivalent work experience).
  • Prior experience in payment operations, treasury, or financial operations is advantageous.
  • Strong analytical skills with the ability to reconcile large sets of data.
  • Excellent communication skills to coordinate effectively with clients and external partners.
  • Proactive problem-solving attitude and ability to manage multiple priorities.
What We Offer
  • Exposure to the fast-paced world of payments and financial operations.
  • Opportunities to grow and take ownership of end-to-end payment processes.
  • A collaborative work environment with cross-functional team support.

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