Payment Operations Specialist

1 week ago

Marikina City, National Capital Region, Philippines beBeePayment Full time ₱400,000 - ₱700,000
About the Role

We are looking for a detail-oriented and proactive individual to join our team in ensuring smooth operations across payment method onboarding, reconciliation, and issue resolution. You will work closely with internal teams, clients, and external payment partners to ensure accuracy, efficiency, and reliability in our payment processes.

This role requires strong analytical skills with the ability to reconcile large sets of data, as well as excellent communication skills to coordinate effectively with clients and external partners.

The ideal candidate will have prior experience in payment operations, treasury, or financial operations, and possess a Bachelor's degree in Finance, Business, or related field (or equivalent work experience).

Key Responsibilities
  • Payment Method Onboarding: Process payment method applications, conduct initial screening, and submit documentation to payment partners for approval.
  • Client Coordination: Communicate with clients regarding application status, rejections, and reapplications to ensure a smooth onboarding process.
  • Transaction Reconciliation: Perform regular reconciliation to verify that all transactions are accurately recorded and aligned with reports from payment partners.
  • Issue Resolution & Adhoc Tasks: Support day-to-day payment operations by investigating and resolving issues such as missing payments, failed payouts, and discrepancies. Coordinate with both payment partners and clients to drive timely resolutions.
  • Process Improvement: Identify opportunities to streamline workflows and enhance operational efficiency within payment operations.
Required Skills and Qualifications
  • Prior experience in payment operations, treasury, or financial operations.
  • Bachelor's degree in Finance, Business, or related field (or equivalent work experience).
  • Strong attention to detail and analytical skills with the ability to reconcile large sets of data.
  • Excellent communication skills to coordinate effectively with clients and external partners.
  • Proactive problem-solving attitude and ability to manage multiple priorities.
What We Offer
  • Exposure to the fast-paced world of payments and financial operations.
  • Opportunities to grow and take ownership of end-to-end payment processes.
  • Collaborative work environment with cross-functional team support.

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