
Rental Payment Specialist
2 days ago
As a Rent Collector, you will play a vital role in managing rental payments and ensuring timely payment from tenants.
Key Responsibilities- Revenue Management: Monitor and collect rental payments via our proprietary software to ensure accurate and efficient transactions.
- Communication and Follow-up: Proactively follow up on late payments with phone calls, texts, emails, or written notices to maintain open lines of communication.
- Record Keeping: Maintain detailed records of communications and payment arrangements to provide transparency and accountability.
- Payment Processing: Process and post payments accurately and efficiently to minimize errors.
- Scheduling: Schedule appointments for leasing, maintenance, inspections, and renewals to ensure seamless property management.
- Collaboration: Coordinate with property managers, maintenance teams, and tenants to ensure effective teamwork and issue resolution.
- Notification and Reminders: Prepare and send rent reminders, notices, and payment confirmations to keep tenants informed and engaged.
- Experience: Minimum 2 years of experience in property management, rent collection, or scheduling is required.
- Software Proficiency: Proficiency with our proprietary software is mandatory.
- Communication Skills: Strong verbal and written communication skills are essential for effective conflict resolution and customer service.
- Organizational Skills: Ability to prioritize tasks, manage multiple priorities, and meet deadlines is crucial.
- Professionalism: Professional phone and email etiquette is necessary to represent our organization positively.
- Knowledge: Familiarity with landlord/tenant laws and fair housing regulations is an asset but not mandatory.
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