High-Quality Customer Support Specialist

2 days ago


Mandaluyong City, National Capital Region, Philippines beBeeCustomer Full time ₱900,000 - ₱1,200,000
Technical Support Role

This is a Technical Support position where you will provide customer service and technical support to clients. The role involves troubleshooting and resolving issues, communicating with customers, and working collaboratively as part of a team.

As a Technical Support Specialist, your primary responsibility will be to deliver high-quality customer support via phone, email, and chat. This includes responding to customer inquiries, resolving technical issues, and escalating complex problems when necessary.

  • Provide first-class customer support via various communication channels
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with colleagues to achieve shared goals and objectives

Required Skills and Qualifications:

  • At least 3 years of experience in a customer or technical support role
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills

Additional Requirements:

  • Ability to work independently and collaboratively in a fast-paced environment
  • Proactive approach to solving complex problems and improving processes

Seniority Level: Associate
Employment Type: Full-time
Job Function: Customer Service and Information Technology
Industries: Software Development and IT Services



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