Current jobs related to Customer Success Advocate - Manila, National Capital Region - Vertiv

  • Customer Success Advocate

    4 days ago

    Manila, National Capital Region, Philippines Ll Oefentherapie Full time

    Leverage your passion for technical problem-solving as a Customer Success Advocate at Oracle NetSuite. You'll work closely with customers to identify and resolve complex technical issues, providing expert guidance and support to ensure seamless operations.The CSADP prepares individuals for an exciting and rewarding career within Oracle NetSuite. As an...

  • Customer Success Advocate

    2 hours ago

    Manila, National Capital Region, Philippines Tyler Technologies, Inc. Full time

    About the PositionThis is an exciting opportunity for a Customer Success Advocate to join our team. As an Associate in the ERP Pro Property Tax department, you will be responsible for providing exceptional customer support and ensuring client satisfaction.Main ResponsibilitiesResolve client inquiries and problems via chat, email, and phoneDevelop strong...

  • Client Success Advocate

    5 days ago

    Manila, National Capital Region, Philippines Cubed Technologies Solutions Phils Inc. Full time

    Cubed Technologies Solutions Phils Inc. is seeking a highly skilled Client Success Advocate to join our team. As a Client Success Advocate, you will be responsible for ensuring that clients receive exceptional service and support throughout their journey with our company.About the Role:This is an excellent opportunity for individuals who are passionate about...

  • Academic Success Advocate

    22 hours ago

    Manila, National Capital Region, Philippines Mapúa University Full time

    Mapúa University, a leading Engineering institution in the Philippines, is seeking a talented Academic Success Advocate to join its academic support team.About the PositionThe Academic Success Advocate will play a crucial role in supporting and guiding online students from enrollment to graduation, fostering their academic success and overall satisfaction....

  • Client Success Advocate

    7 days ago

    Manila, National Capital Region, Philippines Macrologic Full time

    We require a Client Success Advocate to oversee the maintenance of our client relationships, ensuring they receive exceptional service and support throughout their engagement with Macrologic.Your duties will involve resolving client complaints, providing regular updates on project progress, and collaborating with internal stakeholders to address client...

  • Regional Customer Advocate

    22 hours ago

    Manila, National Capital Region, Philippines Atlassian Full time

    Customer Advocate OpportunityWe're seeking a seasoned Customer Advocate to join our EMEA team. As a key member of our support team, you will provide exceptional customer service, resolve issues, and drive customer satisfaction.Key Responsibilities:Offer world-class customer service across various communication channelsSustain exceptional customer experiences...

  • Customer Advocate, EMEA

    1 day ago

    Manila, National Capital Region, Philippines Atlassian Full time

    Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a...

  • Technical Customer Advocate

    6 days ago

    Manila, National Capital Region, Philippines Five9 Philippines Inc. Full time

    Role DescriptionWe are looking for a Technical Customer Advocate to join our Hypercare team at Five9 Philippines Inc. The successful candidate will be responsible for providing advanced-level technical support to assigned customers, ensuring timely resolution of high-impact technical cases.Key ResponsibilitiesOperate as the lead point of contact for all...

  • Customer Success Advocate

    22 hours ago

    Manila, National Capital Region, Philippines LeapFroggr Full time

    Job OverviewThe Customer Success Officer is responsible for ensuring customer satisfaction and happiness. This role involves providing exceptional customer service, answering queries, and demonstrating products.Key ResponsibilitiesCustomer Service: Provide superior customer service by understanding customers' needs and preferences.Query Resolution: Answer...

  • Advocate for Customer Success

    7 days ago

    Manila, National Capital Region, Philippines API Delevan, Inc. Full time

    About Regal RexnordRegal Rexnord is a leading global industrial manufacturer dedicated to creating sustainable solutions that power, transmit, and control motion.Our electric motors and air moving subsystems provide the power to create motion, while our highly engineered power transmission components and subsystems efficiently transmit motion to power...

  • Customer Success Advocate

    22 hours ago

    Manila, National Capital Region, Philippines Kigo, a Guesty Company Full time

    Kigo, a Guesty Company, is seeking a skilled Customer Experience Specialist to join our teamAs a leading provider of innovative solutions for the hospitality industry, we are committed to excellence and customer satisfaction. The Customer Experience Specialist plays a vital role in ensuring that our clients receive top-notch support and guidance.This is a...

  • Customer Success Advocate

    5 days ago

    Manila, National Capital Region, Philippines StoreHub Full time

    Welcome to StoreHubWe're a dynamic team dedicated to making business awesome for everyone by providing retail and restaurant businesses with the technology and services they need to succeed.About the JobThis is an exciting opportunity for a skilled and passionate individual to join our team as a Merchant Success Manager. You'll play a critical role in...

  • Customer Service Advocate

    5 days ago

    Manila, National Capital Region, Philippines Innovative Information Technology Solutions, Inc. Full time

    We are looking for a Customer Service Advocate to join our customer support team at Innovative Information Technology Solutions, Inc.In this role, you will be responsible for providing exceptional customer service by efficiently resolving technical tickets and tasks.Your key responsibilities will include:Responding to customer inquiries and resolving...

  • Customer Success Advocate

    5 days ago

    Manila, National Capital Region, Philippines SafetyCulture Full time

    SafetyCulture is a Premier Customer-Driven Organization.Join our team as an Operational Excellence Coordinator and be part of a dynamic team that's shaping the future of operational excellence! As a key member of our support function, you will be responsible for championing high standards of excellence and serving as a representative of our brand by helping...

  • Patient Advocate

    2 days ago

    Manila, National Capital Region, Philippines Medliant Full time

    MEDLIANT is seeking a dedicated Patient Advocate to support our patients and families in their healthcare journey. This role involves working closely with healthcare teams to ensure that patients receive comprehensive, coordinated care that meets their unique needs.The Patient Advocate will be responsible for providing emotional support, connecting patients...

  • Product Advocate

    2 days ago

    Manila, National Capital Region, Philippines PartnerHero Full time

    PartnerHero is seeking a knowledgeable Product Advocate to assist our customers and provide them with the best possible experience.The successful candidate will have a passion for health and fitness products, be highly empathetic, and committed to strong teamwork and collaboration.Responsibilities and Duties:Use Gorgias (CRM platform) to manage customer...

  • Customer Experience Advocate

    6 days ago

    Manila, National Capital Region, Philippines Delegate CX Full time

    Customer Experience Advocate RoleWe are seeking a highly skilled and results-driven individual to join our team as a Business Development Representative. In this role, you will be responsible for driving sales growth, enhancing the customer experience, and developing strong relationships with clients.Key ResponsibilitiesDesign and implement targeted email...

  • Client Success Advocate

    4 days ago

    Manila, National Capital Region, Philippines EURONET TECHNOLOGY SERVICES, INC. Full time

    Customer Success Manager Job Description:We are seeking a highly motivated and experienced Customer Success Manager to join our team at EURONET TECHNOLOGY SERVICES, INC. The ideal candidate will have a proven track record of success in customer-facing roles and a strong understanding of customer success principles.Main Responsibilities:Develop and execute...

  • Customer Experience Advocate

    6 days ago

    Manila, National Capital Region, Philippines Boldr Full time

    Welcome to Boldr, where we're redefining client experiencesWe're a global B-Corp dedicated to delivering world-class experiencesWe employ a diverse team of over 1,000 people across five countriesOur values guide our workAuthenticity drives meaningful connectionsCuriosity fuels our best workDynamism helps us growAbout the PositionIn this role, you'll interact...

  • Home-Based Client Success Advocate

    1 day ago

    Manila, National Capital Region, Philippines DCX PH Inc. Full time

    Hybrid - Manila 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDCX Client Services - Home Based Client Success Advocate plays a pivotal role in welcoming and empowering customers. Working closely with the Account Strategist, you'll serve as the guide and technical expert during customer onboarding and as ongoing product support. You'll guide customers through...

Customer Success Advocate

1 week ago

Manila, National Capital Region, Philippines Vertiv Full time
Job Overview

We are seeking a highly skilled Technical Support Specialist to join our team at Vertiv. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work independently and as part of a team.

Responsibilities:
  • Resolve customer issues through phone, email, and remote services.
  • Manage service tickets, new account creation, and equipment tags in service databases.
  • Collaborate with internal teams to ensure timely resolution of customer issues.
  • Communicate effectively with customers, identifying their needs and creating solutions.
  • Develop and implement error-proofing methods to ensure accurate transactions.
  • Participate in conference calls, meetings, and discussions with customers.
Requirements:
  • Bachelor's Degree in Engineering, Computer Science, or related field.
  • Minimum 2 years of professional experience in customer phone support.
  • Strong organizational skills, ability to handle multiple tasks, and self-motivation.
  • Excellent verbal and written English communication skills and presentation skills.