Regional Customer Advocate
4 days ago
We're seeking a seasoned Customer Advocate to join our EMEA team. As a key member of our support team, you will provide exceptional customer service, resolve issues, and drive customer satisfaction.
Key Responsibilities:
- Offer world-class customer service across various communication channels
- Sustain exceptional customer experiences to guarantee high satisfaction
- Enhance support experiences for other advocates and customers through targeted process improvements
- Foster collaboration with remote teams and departments to ensure unified customer experiences
We Offer:
- A dynamic and inclusive work environment
- Regular training and development opportunities
- A competitive compensation package
- The chance to significantly impact our customers' lives
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Customer Advocate, EMEA
4 days ago
Manila, National Capital Region, Philippines Atlassian Full timeAtlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a...
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Customer Experience Advocate
1 day ago
Manila, National Capital Region, Philippines Genpact Services LLC Full timeAbout the Job: We are seeking a skilled Customer Experience Advocate to provide support for bug triaging on online client platforms involving Emails from customers/end-users.Job DescriptionAs a Customer Experience Advocate, you will be responsible for providing support for bug triaging on online client platforms involving Emails from customers/end-users.Our...
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Customer Success Advocate
1 day ago
Manila, National Capital Region, Philippines Outsourced Quality Assured Services Inc. (ISO Certified) Full timeWe are seeking a Customer Success Advocate to join our team at Outsourced Quality Assured Services Inc. (ISO Certified).As a Customer Success Advocate, you will be working closely with customers to understand their needs and provide support to ensure their success with our product portfolio.**Responsibilities**Work with customers to understand their needs...
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Customer Advocate, AMER
24 hours ago
Manila, National Capital Region, Philippines Atlassian Full timeAtlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a...
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Customer Success Advocate
1 day ago
Manila, National Capital Region, Philippines SupportNinja Full timeThe Customer Success Advocate at SupportNinja works closely with support, customer success, professional services, engineering, and product teams to ensure a seamless customer experience and contribute to the improvement of products based on customer feedback and inquiries.This role involves collaborating with other members of the support team to share...
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Customer Success Advocate
3 days ago
Manila, National Capital Region, Philippines Tyler Technologies, Inc. Full timeAbout the PositionThis is an exciting opportunity for a Customer Success Advocate to join our team. As an Associate in the ERP Pro Property Tax department, you will be responsible for providing exceptional customer support and ensuring client satisfaction.Main ResponsibilitiesResolve client inquiries and problems via chat, email, and phoneDevelop strong...
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High-Touch Customer Advocate
1 day ago
Manila, National Capital Region, Philippines SolarWinds Full timeAbout the JobIn this role, you will have the opportunity to drive industry-leading renewal rates and maintain a large volume of renewals with a high call and email volume daily. You will collaborate with customers, partners, and internal stakeholders to develop trusted relationships and drive high ROI on SWI.ResponsibilitiesCollaborate with customers,...
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Customer Support Advocate
6 hours ago
Manila, National Capital Region, Philippines Chargeflow Full timeWe are seeking a dedicated Fraud Prevention Specialist to join our team at Chargeflow, a leading force in fintech innovation. Our mission is to combat chargeback fraud and provide top-notch customer service.Key Responsibilities:Provide exceptional live customer support via chat and email for our B2B clients.Resolve issues while addressing customer inquiries...
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Customer Experience Advocate
2 days ago
Manila, National Capital Region, Philippines Remitly Full timeCareer Opportunities at Remitly - Customer Experience Advocate. We are looking for an experienced professional who can take charge of ensuring seamless interactions between our customers and the company. Your job would be to guarantee top-notch experience while establishing long-lasting relationships with clients.About Our CompanyWe believe that providing...
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Customer Success Advocate
3 days ago
Manila, National Capital Region, Philippines blueAPACHE Full timeAs a Customer Success Advocate at blueAPACHE, you will play a critical role in delivering exceptional customer experiences and driving revenue growth.You will be responsible for managing sales calls, providing product recommendations, order status updates, and managing order deliverables.You will also have the opportunity to develop your technical expertise...
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Policyholder Advocate
21 hours ago
Manila, National Capital Region, Philippines NTT DATA, Inc. Full timePolicyholder AdvocateWe are seeking a Policyholder Advocate to join our team at NTT DATA, Inc. In this role, you will be responsible for providing exceptional phone support to policyholders, ensuring their needs are met and their expectations are exceeded.You will work closely with our management team and other specialists to develop and implement strategies...
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Global Client Advocate
21 hours ago
Manila, National Capital Region, Philippines Atlassian Full timeThe Global Client Advocate role at Atlassian requires a strong passion for delivering exceptional customer experiences. As a member of our team, you will be responsible for providing tailored support to clients across the globe.Your key responsibilities will include:Providing responsive and knowledgeable support via email, chat, or phoneCollaborating with...
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Product Advocate
5 days ago
Manila, National Capital Region, Philippines PartnerHero Full timePartnerHero is seeking a knowledgeable Product Advocate to assist our customers and provide them with the best possible experience.The successful candidate will have a passion for health and fitness products, be highly empathetic, and committed to strong teamwork and collaboration.Responsibilities and Duties:Use Gorgias (CRM platform) to manage customer...
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Retail Sales Advocate
2 days ago
Manila, National Capital Region, Philippines Transpacific Distributors Inc. Full timeWe are looking for a Retail Sales Advocate to join our team at Transpacific Distributors Inc. As a key member of our sales force, your primary responsibility will be to engage with customers in retail settings and promote products that meet their needs.As a Retail Sales Advocate, you will have the opportunity to provide product information, answer customer...
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Business Development Advocate
4 days ago
Manila, National Capital Region, Philippines Handlink Inc. Full timeBusiness Development OpportunitiesWe are seeking a Business Development Advocate to join our team at Handlink Inc. This role is critical in identifying and pursuing additional business development opportunities within our customer firms.As a Business Development Advocate, you will work closely with our sales team to identify potential opportunities, develop...
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Customer Service Representative EMEA
4 days ago
Manila, National Capital Region, Philippines Atlassian Full timeAbout the RoleWe are seeking a highly skilled and passionate Customer Advocate to join our team in the EMEA region. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their overall satisfaction.Key Responsibilities:Provide top-notch customer service through...
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Customer Success Advocate Manager
2 days ago
Manila, National Capital Region, Philippines TelevisitMD Inc. Full time**About the Company:** Harwood Global is a global company that provides exceptional service and support to its clients.Job Summary:We are seeking a dedicated Client Success Advocate Manager to join our team remotely. The ideal candidate will have proven experience in client success or account management and excellent communication and interpersonal...
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Global Customer Advocate
2 days ago
Manila, National Capital Region, Philippines SupportYourApp Full timeWe are looking for a highly motivated and enthusiastic Global Customer Advocate to join our SupportYourApp team. As a crucial part of our customer support division, you will be instrumental in shaping our clients' perceptions and fostering lasting relationships.About the Role:Offer exceptional customer support via live chats and emailsEstablish trust and...
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Customer Service Advocate
22 hours ago
Manila, National Capital Region, Philippines Boldrimpact Full timeBoldrimpact's vision is to create a global community where diverse people can come together to drive positive change.As a Senior Customer Advocate, you will play a key role in achieving this vision by providing exceptional support to our clients.We believe that authenticity, curiosity, dynamism, ambitious vision, and empathy are essential qualities for...
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Regional Manager, Customer Service
1 day ago
Manila, National Capital Region, Philippines The SM Store (SM Mart Inc.) Full timeThe Regional Manager (RM) of Customer Service will support the business to achieve its customer service goals and objectives by working closely with the stakeholders of the assigned stores. The RM will oversee; manage and coordinate all activities under Sales Support- Customer Service Department and Prestige Lounge.Job Responsibilities:Provides leadership...