Customer Service Professional with Call Handling Experience

17 hours ago


Baguio City, Cordillera, Philippines Neksjob Full time
About the Job

As a Customer Service Professional at Neksjob, you will play a vital role in providing exceptional service to our customers.

Key Responsibilities
  • Answering incoming calls from customers and addressing their inquiries or requests in a prompt and professional manner
  • Solving customer complaints and ensuring that their issues are resolved in an efficient and satisfactory way
  • Maintaining accurate records and files related to customer interactions
  • Providing high-quality service to customers through friendly, confident, and informed communication
Requirements
  • Senior High School Graduate or equivalent qualification
  • At least 3 months of experience in a BPO environment (preferably in a call center setting)
  • Excellent communication skills and ability to work effectively in a team
  • Willingness to work on-site and adapt to changing situations
What We Offer
  • Paid training and development opportunities to enhance your skills and knowledge
  • Competitive salary and allowances to ensure a fair compensation package
  • Monthly performance incentives to recognize and reward outstanding performance
  • Career growth and advancement opportunities within the company


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