Become a Customer Experience Champion

11 hours ago


Baguio City, Cordillera, Philippines Neksjob Full time

Overview of Neksjob

Neksjob is an organization that prides itself on delivering exceptional customer experiences. As a BPO Agent, you will play a vital role in ensuring our customers receive top-notch service.

About the Role

This position involves responding to incoming calls from customers, addressing their inquiries and concerns, troubleshooting problems, and providing information about our products and services. It also entails handling complaints in a professional and empathetic manner.

Requirements

  • A minimum of High School Graduation or Senior High School Graduation
  • Experience in airline and reservation management (or) at least 5 months of experience as a Customer Service Representative or Call Center Agent with at least 3 months of BPO experience
  • Excellent communication skills
  • Willingsness to work on site

What We Offer

We provide paid training to ensure your success in this role. Our competitive salary and allowances package reflects our commitment to compensating our team members fairly. You will also have opportunities for career development and advancement within the company.



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