Customer Service Professional
17 hours ago
We are seeking a highly skilled Customer Service Professional to join our team at Neksjob Philippines.
About the RoleThis is an exciting opportunity for individuals who possess excellent communication skills and a passion for delivering exceptional customer experiences.
Key Responsibilities- Handling Incoming Calls and Emails
The ideal candidate will be responsible for responding promptly and professionally to customer inquiries, resolving issues efficiently, and providing accurate product and service information.
Providing Product and Service InformationThe successful candidate will be able to provide detailed information about our products and services, ensuring that customers have a clear understanding of what we offer.
Managing and Resolving Customer ComplaintsWe are looking for someone who can effectively manage and resolve customer complaints in a fair and timely manner, using applicable software to research and identify solutions.
Qualifications and RequirementsTo be considered for this role, candidates must possess:
- A good command of the English language
- College graduation or equivalent qualifications
- Relevant work experience, preferably in a call center environment
- Willingness to work flexible hours, including nights and weekends
As a valued member of our team, you can expect:
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- Competitive compensation and benefits package
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