Be our Call Center Representative with a Customer-Driven Approach

24 hours ago


Baguio City, Cordillera, Philippines Neksjob Full time
About Neksjob

We are a leading organization in the industry, committed to delivering exceptional services to our clients.

Job Summary

This is an exciting opportunity for a skilled and motivated individual to join our team as a Call Center Agent. As a key member of our customer-facing team, you will be responsible for handling incoming calls, responding to customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities
  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints and issues in a fair and efficient manner
  • Provide product information and answer customer questions
  • Meet and exceed sales targets by up-selling and cross-selling products
Requirements

To be successful in this role, you must have:

  • A high school diploma or equivalent
  • Excellent communication and interpersonal skills
  • The ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • A strong commitment to customer satisfaction and service excellence
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement and professional growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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