Customer Service Representative

2 weeks ago


Baguio City, Cordillera, Philippines Neksjob Full time
About Us

Neksjob is a leading organization committed to delivering exceptional customer experiences. Our team of experts is dedicated to providing top-notch service and support.

Job Summary

We are seeking highly motivated Customer Service Representatives to join our dynamic team. As a Customer Service Representative, you will be responsible for handling incoming calls from customers, resolving their inquiries and requests in a timely and professional manner.

Key Responsibilities
  • Handle incoming calls from customers, responding to their queries and concerns in a friendly and knowledgeable manner
  • Resolve customer complaints and issues efficiently, ensuring high levels of customer satisfaction
  • Utilize various client-based tools and applications for customer management and servicing
  • Collaborate with colleagues to achieve team goals and objectives
Requirements

To be successful in this role, you must possess excellent communication skills, both verbal and written. You should also have basic computer navigation skills and the ability to work on site.

What We Offer

At Neksjob, we offer a competitive salary, paid training from day one, and a leadership team that values your input and contributions. Our fun and dynamic team environment is perfect for those who thrive in a fast-paced setting.

Salary

The estimated salary for this position is PHP 40,000 per month.



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