Customer Service Support Representative
7 days ago
About Neksjob
Neksjob is a dynamic organization dedicated to delivering exceptional customer service. We are committed to building long-lasting relationships with our clients, and we believe that our team members play a crucial role in achieving this goal.
Salary
The competitive salary for this position ranges from $35,000 to $50,000 per year, depending on experience, plus allowances. Our company offers a comprehensive benefits package to ensure the well-being of our employees.
Job Description
We are seeking a highly skilled Customer Service Support Representative to join our team. As a key member of our customer support department, you will be responsible for responding to incoming calls from customers, addressing their queries and concerns, troubleshooting problems, and providing information about our products or services. You will also handle complaints in a professional and courteous manner.
Responsibilities Include:
- Responding to incoming calls from customers
- Addressing customer queries and concerns
- Troubleshooting problems
- Providing information about our products or services
- Handling complaints in a professional and courteous manner
Requirements
To succeed in this role, you will need:
- A high school diploma (or equivalent)
- At least 6-12 months of experience as a Customer Service Representative or Call Center Agent
- Excellent communication skills
- A willingness to work on-site
Benefits
We offer a range of benefits to support your career development and overall well-being, including:
- Paid training
- Competitive salary plus allowances
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