Dynamic Support Specialist

4 days ago

Caloocan City, National Capital Region, Philippines beBeeAdministrative Full time ₱6,000 - ₱7,500
Job Overview

We are seeking an experienced notetaker or transcriptionist with exceptional skills in capturing and analyzing information during meetings, including those with our CEO and consultants. The primary responsibility of the ideal candidate will be to work on a graveyard shift and adapt to evolving business structures.

The successful candidate will play a crucial role in meticulously documenting discussions during client meetings with the CEO, assigning tasks to various teams, ensuring follow-ups, and overseeing the implementation of action items.

This is an excellent opportunity for someone who is passionate about education and creating a dynamic and inclusive workplace.


Responsibilities
  • Attend and take notes during the CEO's meetings with clients.
  • Update and maintain meeting notes in students' files.
  • Track the CEO's calendar for scheduled meetings.
  • Prepare necessary documents before meetings.
  • Communicate and follow up with other divisions on action items.
  • Perform other tasks assigned by the management, including ghostwriting emails, updating trackers, daily report and accounting hours, and marketing writing.

Technical Requirements
  • A desktop or laptop with at least an i3 10th gen Intel processor or equivalent.
  • At least 4GB RAM.
  • 20 Mbps wired internet connection with a backup internet connection in case of issues with the main internet connection.
  • USB Headset with Noise Cancellation feature.

Qualifications
  • 2+ years of notetaking, transcription, or copywriting experience.
  • Graduate of a 4-year course from a reputable university.
  • Ability to work beyond working hours.
  • Proficient typing skills with a minimum speed of 35 words per minute.
  • Familiarity with Google Suite.
  • Excellent written communication skills, including sentence construction, syntax, grammar, capitalization, and usage of punctuation marks.

Skills
  • Exceptional attention to detail with a sharp eye for accuracy.
  • Outstanding comprehension skills and capability to analyze complex instructions.
  • Excellent communication skills.
  • Ability to adapt to evolving business structures and thrive in a fast-paced environment.
  • Proactive attitude and eagerness for continuous learning and development.

Competencies
  • Active Listening: Note-takers need to be exceptional listeners to capture all essential information accurately.
  • Time Management: Managing and prioritizing tasks efficiently, especially in a fast-paced environment, is crucial.
  • Detail-Oriented: Emphasize the importance of being meticulous in recording details, as even small errors can have significant consequences.
  • Confidentiality: Highlight the need to maintain the confidentiality of sensitive information discussed during meetings.
  • Problem-solving: Ability to troubleshoot in challenging situations.
  • Team player and flexible.

Compensation & Benefits
  • Competitive salary based on experience.
  • Bi-weekly payouts.
  • Probationary period to acclimate to the night shift and the industry.
  • Extensive training in a niche industry.
  • Opportunities for career growth and salary increase after performance reviews.
  • Opportunities to work on projects with other divisions when looking to expand skillset.
  • High-performing employees considered for company retreats.

Schedule
  • Pacific Standard Time (45 hours/week).
  • Ideally, 9:00 AM to 6:00 PM, but it will depend on the actual work arrangement.
  • Two days off during weekdays.
  • Location: Remote.

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