Branch Director

13 hours ago


Quezon City, National Capital Region, Philippines The Rural Bank of Dolores (Quezon) Inc. Full time

The Rural Bank of Dolores (Quezon) Inc. is seeking a highly skilled and experienced Branch Director to lead our Dolores operations.

Job Description:

As a key member of our management team, the Branch Director will oversee all aspects of branch operations, including daily banking activities, cash management, and security. The successful candidate will be responsible for ensuring compliance with bank policies, procedures, and regulatory requirements, as well as implementing and monitoring operational procedures to enhance efficiency and productivity.

Key Responsibilities:
  1. Oversee and manage all branch operations, ensuring smooth day-to-day activities, effective cash management, and robust security measures in place.

  2. Develop and maintain strong relationships with customers, providing exceptional service, addressing inquiries, concerns, and complaints in a timely and professional manner.

  3. Drive branch performance by achieving sales targets for banking products and services, including loans, deposits, and investment products, through strategic planning and execution.

  4. Recruit, train, and supervise branch staff, ensuring they are well-equipped to perform their roles effectively, conduct performance evaluations, provide feedback, and support staff development and career growth.

  5. Monitor and manage the branch's financial performance, including budgeting, forecasting, and expense control, to ensure the branch meets its financial goals and maintains profitability.

  6. Ensure the branch adheres to all banking regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements, through regular audits and risk assessments.

  7. Represent the bank at community events and activities, promoting the bank's services and building community relationships, to foster positive brand awareness and customer engagement.

  8. Stay informed about industry trends and technological advancements to enhance branch operations and customer service, and implement new banking technologies and systems to improve efficiency and meet customer expectations.

Requirements:
  • Bachelor's degree in Business Administration, Finance, or related field.

  • Minimum 5 years of experience in banking, preferably in a leadership or management role.

  • Proven track record of driving sales growth, improving operational efficiency, and maintaining high customer satisfaction levels.

  • Strong leadership, communication, and interpersonal skills, with the ability to motivate and empower team members.

  • Excellent problem-solving and analytical skills, with the ability to make informed decisions and drive business results.

Benefits:
  • Competitive salary range: PHP 120,000 - PHP 180,000 per month, depending on qualifications and experience.

  • Opportunities for career growth and professional development within a dynamic and innovative organization.

  • Collaborative and supportive work environment, with a focus on teamwork, diversity, and inclusion.

  • Comprehensive benefits package, including health insurance, retirement plan, and paid time off.


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