
Ecommerce Client Advocate
1 week ago
Job Description:
Intelligems is a profit optimization platform that helps e-commerce businesses succeed. We provide merchants with A/B testing and personalization tools to run experiments, understand data, and price dynamically.
The Merchant Support Specialist will help clients understand, utilize, and troubleshoot our testing platform. This role involves communicating with customers daily via email, Slack, and chat to resolve issues and deliver an outstanding customer experience.
Key Responsibilities:- Deliver a best-in-class customer experience by responding promptly to customer inquiries
- Troubleshoot technical issues, identify root causes, and offer solutions or escalate when needed
- Become a product expert so you can answer questions quickly and accurately
- Manage open customer conversations and own follow-ups to ensure all tickets are resolved in a timely manner
- Collaborate with internal teams on escalated or complex issues
- Spot trends in support issues and share insights with product, tech, and ops
- Contribute to internal knowledge-sharing (documentation, training, etc.)
Required Skills & Qualifications:
Proven experience in merchant support, customer support, or a related role
Excellent communication and problem-solving skills
Ability to multitask, stay organized, and manage time effectively
Comfortable wearing many hats and juggling priorities
Familiarity with tools like Tableau, Looker, SQL, or BI platforms is a bonus
Benefits:
Competitive salary and equity packages
Flexible vacation and PTO
Culture & Values:
At Intelligems, we prioritize delivering exceptional customer experiences. Our values include being customer-first, honest and transparent, helpful, striving for excellence, building a diverse team, and having a perspective
-
eCommerce Operations Director
1 week ago
Hagonoy, Central Luzon, Philippines beBeeEcommerce Full time $40,000 - $55,000Job OverviewWe are seeking an accomplished e-commerce professional to spearhead our online projects. As a key member of the team, you will oversee project execution, ensuring timely delivery and high-quality results.About the RoleClient Liaison: Engage with clients to understand their e-commerce needs and document requirementsProject Organizer: Create and...
-
Remote Client Success Advocate
1 week ago
Hagonoy, Central Luzon, Philippines beBeeSuccess Full time $41,600Job Title: Client Success CoachAbout the RoleThis is a unique opportunity to join our team as a Client Success Coach. As a key member of our operations, you will play a vital role in guiding team members through their tasks, conducting regular check-ins and coaching sessions, and monitoring performance against company standards.Key ResponsibilitiesBuild...
-
Support Client Relationships
1 week ago
Hagonoy, Central Luzon, Philippines beBeeCustomerService Full time ₱6,400 - ₱8,800About UsWe are a global team dedicated to delivering exceptional client experiences. Our mission is to create access to dignified, meaningful work in communities worldwide.We employ over 1,000 team members across five countries and aim to grow to more than 5,000 people by the next few years.Your RoleAs an Advocate, you will be responsible for interacting...
-
High-Growth Ecommerce Strategist
1 week ago
Hagonoy, Central Luzon, Philippines beBeeEcommerce Full time $64,000 - $120,000Job TitleAn ecommerce growth professional is sought to drive client success through strategic media buying, precision optimization, and data-driven forecasting.As a key member of the team, you will lead the development of accurate, insight-driven forecasts, ensure strategies are executed to transform projections into scalable growth for our clients, and...
-
Client Account Development Specialist
1 week ago
Hagonoy, Central Luzon, Philippines beBeeSupport Full time ₱900,000 - ₱1,080,000**Role Overview**Client Success Specialist Dedicated AccountThis role is a key part of our Client Success team, focused on supporting our largest enterprise account. The ideal candidate will be able to manage daily communications for the client, respond quickly to requests and needs, and partner with the Client Success Manager to execute account strategy and...
-
Customer Experience Advocate
1 week ago
Hagonoy, Central Luzon, Philippines beBeeEmailMarketing Full time $90,000 - $120,000Role SummaryWe are seeking an Email Marketing Specialist to engage and retain customers through data-driven messaging while continuously optimizing campaigns and automations.As a key member of our team, you will be responsible for delivering best-in-class customer communication across email, SMS, and push channels.Key Responsibilities:Own the planning,...
-
Visual Storyteller
1 week ago
Hagonoy, Central Luzon, Philippines beBeeDesigner Full time ₱4,500 - ₱6,000Graphic Designer PositionA role that involves creating visually engaging graphics and illustrations to drive engagement and conversions in the eCommerce space.We are looking for an experienced Graphic Designer with at least 3 years of experience in graphic design, who has a strong portfolio showcasing work for eCommerce or consumer brands. Proficiency in...
-
Job Title: Client Success Coordinator
1 week ago
Hagonoy, Central Luzon, Philippines beBeeClientSuccess Full time ₱600,000 - ₱750,000As a Client Success Strategist, you will play a pivotal role in delivering exceptional client experiences.About the Role:This is a full-time position working from home with a standard Monday to Friday schedule of 8 am to 6 pm EST.The ideal candidate will possess a passion for client success and have excellent communication skills.Key Responsibilities:Client...
-
Digital Project Lead
1 week ago
Hagonoy, Central Luzon, Philippines beBeeProject Full time ₱45,000 - ₱65,000Job Title: Project CoordinatorWe are seeking a highly organized and detail-oriented Project Coordinator to lead creative projects for a premier eCommerce growth marketing firm that partners with top consumer brands.Your primary responsibility will be to coordinate and execute strategies that elevate clients' online presence. You will work closely with a team...
-
Ecommerce Developer
1 week ago
Hagonoy, Central Luzon, Philippines beBeePrestashop Full time ₱60,000 - ₱80,000PrestaShop Developer RoleWe are seeking an experienced PrestaShop developer to join our team. This individual will play a crucial role in delivering high-quality e-commerce solutions.Design, develop, upgrade, and maintain optimal PrestaShop code for scalability and user experience.Implement custom features, modules, and extensions to meet client...