
Customer Service Excellence Manager
2 days ago
We are seeking a seasoned customer service leader to drive exceptional results for e-commerce brands.
Your Key Responsibilities:- Motivate and elevate your team to deliver superior customer support.
- Conduct regular coaching sessions and offer personalized guidance to help team members succeed.
- Evaluate performance bi-annually and recommend opportunities for growth, promotions, or recognition.
- You have at least 3 years of leadership experience in a customer service environment.
- Proven background in e-commerce customer service (Shopify, BigCommerce, or Amazon experience is beneficial).
- Strong command of English, both written and spoken.
- Familiarity with support tools like G Suite, Zendesk, Freshdesk, Intercom, or Gorgias.
- Track record in managing KPIs, attendance, and performance with precision.
- Experienced in regular team coaching, one-on-one mentoring, and performance reviews.
- Performance bonuses and recognition awards
- Comprehensive health and dental insurance
- Paid time off and flexible work arrangements
- Annual bonus and career development opportunities
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Service Excellence Advocate
6 days ago
Iloilo City, Western Visayas, Philippines beBeecustomer Full time ₱20,000 - ₱25,000Customer Service Representative IIWe are seeking an enthusiastic individual who can listen to customer service issues and offer innovative solutions. The successful candidate will have a strong command of our customer service policies and be well-trained in product knowledge.
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Sales Excellence Manager
2 days ago
Iloilo City, Western Visayas, Philippines beBeeLuxury Full time ₱600,000 - ₱800,000At the heart of our mission is a relentless pursuit of excellence in customer experience.Job OverviewWe are seeking an exceptional individual to join our team as a Luxury Sales Manager. As a key member of our sales organization, you will play a pivotal role in driving business growth and expansion through strategic planning, innovative marketing initiatives,...
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Customer Support Excellence Specialist
2 days ago
Iloilo City, Western Visayas, Philippines beBeeCustomerSupport Full time $32,000 - $42,000Job OverviewEvaluate and enhance customer support projects, administrative duties, and interactions to boost efficiency and maintain company standards. The ideal candidate will scrutinize customer interactions across various channels, ensure service excellence, and align with company policies.Main Responsibilities
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Customer Service Operations Manager
2 days ago
Iloilo City, Western Visayas, Philippines beBeeSupport Full time $80,000 - $120,000Job OverviewWe are seeking a seasoned professional to lead our customer service function and drive business growth through exceptional support experiences.Main Responsibilities:Develop and implement customer-centric policies, procedures, and standards aligned with business objectives.Analyze customer service metrics to identify areas for improvement, drive...
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Customer Service Representative
1 week ago
Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time $40,000 - $60,000 per yearJob Purpose Customer Service Representatives are responsible for managing various customer issues based on client assignments and transactions. The key tasks include telephone interactions, documentation, and the ability to work well with customers. Customer Service Representatives (CSRs) deliver one-on-one customer service support to customers all over the...
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Excellent Customer Service Representative
2 weeks ago
Bacolod City, Western Visayas, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000Job OverviewWe are seeking an exceptional customer service professional to join our team as a Customer Service Representative.The ideal candidate will provide top-notch service, ensuring customer satisfaction and loyalty through efficient and accurate transaction processing.This is an entry-level position that offers opportunities for growth and development...
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Customer Service Specialist
2 days ago
Iloilo City, Western Visayas, Philippines beBeeService Full time $16,000 - $32,000Customer Service Specialist Job DescriptionThe ideal candidate will provide top-notch support to clients, ensuring their experience is seamless and satisfactory.Responsibilities:Manage customer inquiries via phone, email, or chat with professionalism and urgency.Coordinate service appointments efficiently, working closely with dispatch teams.Input accurate...
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Customer Service Champion
3 days ago
Iloilo City, Western Visayas, Philippines beBeeCustomerSupport Full time $50,000 - $80,000Customer Experience ChampionWe are seeking a skilled customer support professional to join our dynamic eCommerce team.The ideal candidate will possess exceptional leadership abilities, extensive experience in customer service management, and a strong understanding of eCommerce operations.Key Responsibilities:Identify and resolve complex customer issues...
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Customer Service Representative
2 days ago
Iloilo City, Western Visayas, Philippines beBeeCustomerService Full time ₱500,000 - ₱1,000,000Job Title: Customer Service RepresentativeWe are seeking a skilled and enthusiastic customer service representative to join our team.Handle inbound and outbound calls professionally and efficiently.Resolve customer issues on the first call through effective problem-solving.Research and retrieve information across systems to support customer needs.Accurately...
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Customer Service Representative
2 weeks ago
Iloilo City, Western Visayas, Philippines Cooee Inc. Full timeJob Type: Full-time, Graveyard Shift (7 PM- 4 AM)Work Setup: Onsite - 2nd Floor Iloilo Gateway Hotel & Suites, Brgy. Mali-ao, Pavia, Iloilo CityWe have partnered with a company that is a leader in the provision of Risk and Compliance Auditing and Management services to the built property sector, whose clients are some of the largest corporations in...