Customer Support Representative

2 days ago


Mandaluyong City, National Capital Region, Philippines beBeeCommunication Full time ₱1,800,000 - ₱2,700,000
Customer Support Representative

We are seeking a skilled and courteous representative to provide exceptional customer service via various channels. As a key member of our remote team, you will be responsible for delivering timely and accurate support to clients.

Main Responsibilities
  • Respond to customer inquiries in a professional and friendly manner
  • Handle product information, order tracking, returns, and account-related concerns with efficiency and courtesy
  • Leverage Gorgias and Shopify to manage tickets and offer support
Required Skills and Qualifications
  • Excellent written and verbal communication skills in English
  • At least 1 year of experience working with both Shopify and Gorgias
  • Able to work independently and handle multiple conversations simultaneously
Benefits Package
  • Competitive compensation with annual performance-based increases
  • Paid time off for relaxation and rejuvenation
  • Health and dental insurance or a health stipend for overall well-being


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