
Customer Service Representative
2 days ago
Sutherland is seeking a motivated and passionate individual to join as a Customer Service Representative. A group of driven and hard-working individuals are required for this position. If you have the skills and experience to help us succeed, we want to work with you.
Job ResponsibilitiesCustomer Service Representatives in this role get to:
- Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers.
- Respond to inquiries about products and services, process payments, or perform general account maintenance.
- Up-sell customers to new products or services may be encouraged.
We are looking for individuals with:
- A high school diploma or GED.
- The ability to perform at a high level, to support our high volume of inbound calls.
- Excellent verbal and written communication skills; proficient reading skills required.
- Multitasking skills, showcased through the use of several applications; experience working with CRM applications preferred.
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