Operations Order Management Specialist

1 day ago


Marikina City, National Capital Region, Philippines beBeeLeader Full time $100,000 - $120,000
Job Title

We are seeking a skilled professional to lead the day-to-day execution and management of our order to cash cycle.

The ideal candidate will have expertise in automations, excellent written and verbal communication skills, elite organizational and attention-to-detail skills, and experience managing direct reports and working in high-growth environments.

Responsibilities:
  • Lead the day-to-day execution and management of the order to cash cycle, including order entry, accuracy, and execution from receipt through customer delivery and invoicing.
  • Provide customer support for pre-order activities, ensuring systemic setup, writing standard operating procedures (SOPs), and preparing orders for processing.
  • Develop sustainable processes and systems from scratch, focusing on efficiency and scalability for new commercial customers and our expanding customer operations team.
  • Write and manage the collection of order operations SOPs specific to different sales channels and customers.
  • Maintain data integrity in all order operations systems associated with order entry, fulfillment, management, and invoicing (QuickBooks Online).
  • Lead month-end reconciliation and provide reporting to accounting, ensuring accurate order entries across all systems.
  • Implement workflows using connectors like Zapier, Make, N8N, Parabola, etc., to reduce repetitive manual work.


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