SAP Service Delivery Manager

5 days ago


Taguig, National Capital Region, Philippines SAP SE Full time

SAP SE is a global leader in enterprise software, helping organizations run at their best. As a SAP Service Delivery Manager, you will play a key role in ensuring timely and high-quality delivery of SAP solutions to our customers.

About the Role

We are seeking an experienced professional to manage service delivery operations, focusing on process optimization, quality assurance, and customer satisfaction. This role requires a deep understanding of SAP solutions and services, as well as excellent communication and leadership skills.

You will work closely with internal teams to develop and implement processes that ensure efficient and effective delivery of SAP services. Your ability to analyze complex problems, think creatively, and drive results will make you an invaluable asset to our organization.

If you have a passion for delivering exceptional customer experiences, a strong technical background, and a customer-centric approach, we encourage you to apply

Key Responsibilities
  • Manage Service Delivery Operations: Oversee service delivery processes, ensuring timely and high-quality delivery of SAP solutions to our customers.
  • Optimize Processes: Analyze and improve existing processes to increase efficiency and effectiveness.
  • Ensure Quality Assurance: Develop and implement quality control measures to ensure high-quality delivery of SAP services.
  • Lead Cross-Functional Teams: Work with sales, consulting, and delivery teams to identify opportunities, develop solutions, and execute customer projects.


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