Service Delivery Manager
7 days ago
The Client Relationship Director position is responsible for overseeing the operations of Service Operations to clients external to Canon Group. This role entails the daily management of employees within the Team to achieve pre-determined SLAs and KPIs, coaching and monitoring individual performance, analysis of performance statistics, and implementation of process reviews and training to drive improvement.
Key Responsibilities:- Manage client relationships to ensure delivery of services within contract requirements
- Analyze performance statistics to identify areas for improvement
- Develop and implement process reviews and training to enhance team performance
- Tertiary education
- A proven track record in managing services/clients
- A high level of team and people management experience
- Strong experience in developing effective client relationships
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Service Delivery Manager
5 days ago
Taguig, National Capital Region, Philippines GrowthFN Sdn Bhd Full timeJob OverviewWe are seeking a highly skilled Service Delivery Manager to join our team at GrowthFN Sdn Bhd. In this role, you will be responsible for managing the delivery of services to our clients, ensuring that all services are delivered on time and to the required standard.Key Responsibilities:Service Delivery: Manage the delivery of services to our...
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IT Service Delivery Manager
1 hour ago
Taguig, National Capital Region, Philippines Hunters Hub Inc. Full timeHunters Hub Inc. is seeking a skilled IT Service Delivery Manager to oversee the delivery of high-quality services to clients.Key ResponsibilitiesService Management: Ensure that services are delivered efficiently and meet quality standards, aligning with service level agreements (SLAs) or key performance indicators (KPIs).Team Leadership: Manage and lead the...
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Service Delivery Manager
5 days ago
Taguig, National Capital Region, Philippines Welsend Global Services Full timeAbout the RoleWe are looking for a skilled Service Delivery Manager to oversee the delivery of our services and ensure that our customers receive exceptional experiences. As a key member of our team, you will be responsible for managing day-to-day operations, identifying areas for improvement, and implementing process enhancements.Key AccountabilitiesManage...
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Service Delivery Manager
24 hours ago
Taguig, National Capital Region, Philippines Michael Page Full timeAbout Our CompanyWe are a key player in the local tech scene.Job OverviewWe are seeking a highly skilled Service Delivery Manager to oversee the monitoring and analysis of data related to service performance metrics.This role involves utilizing data to identify trends and patterns in service incidents and problems, and implementing strategies to prevent...
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Service Delivery Manager
1 hour ago
Taguig, National Capital Region, Philippines Nityo Infotech Full time**About Us:** Nityo Infotech is a leading IT service management company that provides expert solutions to clients worldwide.**Job Summary:** We are seeking an experienced Service Delivery Manager to join our team. The successful candidate will be responsible for managing and delivering high-quality IT services to our clients.**Key Responsibilities:Manage and...
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Service Delivery Manager
7 days ago
Taguig, National Capital Region, Philippines Jones Lang LaSalle Incorporated Full timeJones Lang LaSalle Incorporated is a leading global real estate services firm that empowers its employees to shape a brighter future. As a Facilities Management Director, you will have the opportunity to work on exciting projects and collaborate with a talented team.About the Role:This position involves managing a team to ensure service delivery standards...
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Service Desk Manager Delivery
2 weeks ago
Taguig, National Capital Region, Philippines Gratitude Philippines Full timeJob Summary• The role of the Service Delivery Manager (SDM) is responsible for co-coordinating the delivery of services for key clients. The SDM plays a vital role in creating long-term healthy relationships between the service provider and the client, acting as the bridge between the client and our operational delivery teams. The key responsibility of the...
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Managed Services Delivery Expert
6 days ago
Taguig, National Capital Region, Philippines Michael Page Full timeAbout the RoleWe are seeking a highly experienced Director to lead our MSP Core Service Delivery team. As a key member of our organization, you will be responsible for overseeing the delivery of services related to data platforms, core banking, and IT infrastructure.Key ResponsibilitiesVendor and Contract Management: Act as the primary owner of vendor...
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Service Delivery Manager
8 hours ago
Taguig, National Capital Region, Philippines Sutherland Full timeAbout the RoleWe are looking for a seasoned Service Delivery Manager to lead our customer experience efforts, leveraging their expertise in marketing, organizational development, and psychology to drive business results.The ideal candidate will have exceptional project leadership skills, a bias for action, and the ability to inspire others to achieve our...
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Service Delivery Manager
8 hours ago
Taguig, National Capital Region, Philippines Sutherland Full time**Job Description**We are seeking a highly skilled Service Delivery Manager who will lead, develop, and motivate a high-performance team of support professionals.The ideal candidate will be able to set the path to success by managing performance and service quality to guarantee customer satisfaction.Key Responsibilities:Drive results aligned with stated...
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Service Delivery Manager
1 day ago
Taguig, National Capital Region, Philippines Sirva Bgrs Llc Full timePosted Monday, September 30, 2024 at 4:00 PMSirva is the global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With Sirva locations and franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the...
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IT Service Delivery Director
24 hours ago
Taguig, National Capital Region, Philippines Principal Global Services Full timeJob DescriptionAs a key member of our team, the IT Service Delivery Manager will be responsible for ensuring that our service desk operations run smoothly and efficiently. This individual will act as a liaison with process owners, service owners, and managers throughout the service management lifecycle to introduce new services and ensure that our service...
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Service Delivery Director
1 hour ago
Taguig, National Capital Region, Philippines Hunter's Hub Inc Full timeAbout the RoleWe are seeking a highly skilled Service Delivery Lead to oversee the delivery of services to our clients. This is an excellent opportunity for someone who wants to make a real impact on our business.Key ResponsibilitiesManage and lead the service delivery team, ensuring proper resource allocation, training, and performance.Ensure that services...
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Service Delivery Lead
2 weeks ago
Taguig, National Capital Region, Philippines Hunter's Hub Inc. Full timeOverseeing the delivery of services to clients or customers, ensuring they meet agreed-upon standards and expectations. They play a critical role in managing the end-to-end service delivery process, coordinating between teams, and ensuring that operations run smoothly.Service Management: Ensures that services are delivered efficiently and meet quality...
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Service Delivery Lead
2 weeks ago
Taguig, National Capital Region, Philippines Hunter's Hub Inc Full timeSpecial Instructions- Work Onsite- Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview.Qualifications- Bachelor's Degree- Minimum of 7 years of experience as a...
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IT Service Delivery Director
24 hours ago
Taguig, National Capital Region, Philippines Michael Page Full timeAbout Our FirmWe are a leading expert in data-driven service delivery.Job DescriptionWe are seeking a highly skilled IT Service Delivery Director to oversee the monitoring and analysis of data related to service performance metrics.This role involves utilizing data to identify trends and patterns in service incidents and problems, and implementing strategies...
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Service Delivery Lead
3 weeks ago
Taguig, National Capital Region, Philippines Hunter's Hub Inc Full timeSpecial Instructions- Work Onsite- Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview.Qualifications- Bachelor's Degree- Minimum of 7 years of experience as a...
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HR Service Delivery
2 weeks ago
Taguig, National Capital Region, Philippines Neksjob Corporation Full timeRESPONSIBILITIES:• Incumbent will be responsible for Global Payroll delivery across in-house and Outsource Countries.• There are overall 17 countries that under scope with approx. 30 Pay runs.• Incumbent will be responsible for overall Payroll Service Delivery and Compliance managing a team of approx. 150 resources servicing approx. ~75K pay slips...
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HR Service Delivery
1 day ago
Taguig, National Capital Region, Philippines Risewave Consulting, Inc. Full timeHR Service Delivery - Global Payroll Senior Manager1 day ago Be among the first 25 applicantsWill be responsible for Global Payroll delivery across in-house and Outsource Countries.There are overall 17 countries that under scope with approx. 30 Pay runs.Responsible for overall Payroll Service Delivery and Compliance managing a team of approx. 150 resources...
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HR Service Delivery
2 weeks ago
Taguig, National Capital Region, Philippines Visage Executive Search Full timeRESPONSIBILITIES:• Incumbent will be responsible for Global Payroll delivery across in-house and Outsource Countries.• There are overall 17 countries that under scope with approx. 30 Pay runs.• Incumbent will be responsible for overall Payroll Service Delivery and Compliance managing a team of approx. 150 resources servicing approx. ~75K pay slips...