
Operational Excellence Specialist
2 days ago
This role supports operational excellence within a dynamic department, focusing on tools, processes, reporting, control functions, and audits to ensure alignment, accountability, and continuous improvement.
Main Responsibilities- Develop, implement, and continuously improve operational tools, processes, and reports for consistent and scalable delivery operations.
- Identify operational bottlenecks and inefficiencies, developing standardized solutions with cross-functional stakeholders.
- Maintain and improve automations, trackers, and templates as control points for core processes, ensuring accuracy and alignment with business objectives.
- Collaborate with stakeholders across departments to gather requirements, troubleshoot issues, and ensure process alignment and data integrity.
- Analyze data, contributing to reporting and insights that support operational decision-making and performance visibility.
- Support change management, documentation, and administrative activities for smooth adoption of new tools, workflows, and process standards.
- Contribute to audit planning and execution, ensuring adherence to processes and identifying areas for continuous improvement.
- Bachelor's degree in Business, Operations, Data Analytics, Economics, Engineering, or a related field.
- 3-5 years of experience in operations, business analysis, or a similar role, ideally in a SaaS, consulting, or service-oriented environment.
- Strong analytical and problem-solving skills, with hands-on experience in Excel (VBA a plus) and comfort working with data tools.
- Excellent organizational and planning abilities, with great attention to detail.
- Strong communication and stakeholder management skills, with experience working cross-functionally.
- Self-motivated, proactive, and adaptable, able to manage multiple priorities in a dynamic environment.
This is an exciting opportunity for a highly motivated individual to join our team and contribute to the success of our organization. If you are passionate about operational excellence and have the necessary skills and qualifications, we encourage you to apply.
What We OfferWe offer a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment that values innovation and teamwork.
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