Executive Support Associate

1 day ago


Makati City, National Capital Region, Philippines Cyberbacker Careers Full time

**Company Overview:**

Cyberbacker Careers is a pioneering organization that provides innovative solutions to the modern business landscape.

As a leading provider of exceptional customer experiences, we strive to establish long-lasting relationships with our clients and partners.

We are seeking an exceptional individual to join our team as a Concierge Backer, playing a pivotal role in delivering outstanding service and support to our clients.

**Job Description:**

The ideal candidate will be the first point of contact for our clients, addressing inquiries with professionalism and courtesy. They will provide detailed information about our products and services, efficiently routing inquiries to the appropriate department or individual.

The successful candidate will maintain an up-to-date knowledge base of our offerings, events, and updates to inform and assist contacts accurately.

They will record interactions and feedback from contacts, reporting insights to relevant departments to improve business operations and customer satisfaction.

Additionally, they will manage and update contact information and communication logs to ensure accurate records are kept for follow-up and analysis.

**Required Skills and Qualifications:

  • Strong verbal and written communication skills
  • A friendly and professional demeanor, with a commitment to providing outstanding customer service
  • Ability to effectively interact with people, internal and external
  • Strong follow-through skills

**Benefits:**

Cyberbacker Careers offers a comprehensive benefits package, including opportunities for growth and development, a collaborative work environment, and competitive compensation.

**What We Offer:**

At Cyberbacker Careers, we value our employees and offer a range of benefits to support their well-being and success. Our benefits package includes opportunities for growth and development, a collaborative work environment, and competitive compensation.



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