
Medical Records Retrieval Specialist
1 day ago
As a medical records retrieval specialist, you will play a vital role in the intake process. Your primary responsibility is to ensure that every request is accurate and complete.
Key Responsibilities:- Provider Research & Identification
- Identify all relevant providers associated with a client's treatment.
- Locate billing providers and related entities using tools such as Chartswap and direct provider calls.
- Add all identified providers to the request.
- Request Creation & Quality Control
- Review and correct incoming ROIs (Release of Information forms).
- Prepare accurate base forms and generate complete submission packets.
- Conduct a thorough QA review of each ROI packet.
- Request Assignment & Escalation
- Assign requests to the appropriate records team member based on workload.
- Identify and escalate special provider requirements or edge cases.
- Coordinate with law firms' case managers to resolve missing or conflicting information.
- Prior experience requesting medical records from providers.
- Strong attention to detail.
- Proficiency with Adobe and PDF editing/combining tools.
- Excellent written and verbal communication skills.
- Proactive problem-solving mindset.
- Opportunity to work with medical records and develop your research skills.
- Chance to be part of a dynamic team and contribute to its success.
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