Lead Medical Records Retrieval Specialist

1 day ago


Makati City, National Capital Region, Philippines beBeeIntake Full time ₱600,000 - ₱800,000

Job Title: Intake Specialist

About the Role

This position is crucial in the medical records retrieval process. Ensuring accurate, complete, and optimized intake requests for downstream success.

Key Responsibilities
  • Identify relevant providers associated with a client's treatment.
  • Locate billing providers using various tools.
  • Add identified providers to the request in the admin app.
  • Review and correct incoming ROIs (Release of Information forms).
  • Prepare accurate base forms and generate complete submission packets.
  • Conduct a thorough QA review of each ROI packet.
  • Assign requests to the appropriate records team member based on workload and utilization.
  • Identify and escalate special provider requirements or edge cases.
Requirements
  • Prior experience requesting medical records from providers on behalf of law firms.
  • Strong attention to detail and problem-solving mindset.
  • Proficiency with Adobe and PDF editing/combining tools.
  • Excellent written and verbal communication skills.


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