Guest Service Specialist

Job OpportunityWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team.Key Responsibilities:Respond promptly to guest inquiries and communications in a professional and courteous manner.Answer guest phone calls and resolve issues efficiently to maintain high levels of satisfaction.Coordinate with internal teams to maintain...

Job Title: Guest Experience LeaderAbout the RoleWe are seeking a seasoned Guest Experience Leader to oversee a remote team and ensure exceptional service delivery.The ideal candidate will have 3+ years of experience in the service industry, with 2+ years of management experience. Strong analytical, strategic, and collaborative skills are essential for...

We are seeking a skilled Guest Engagement Specialist to join our Customer Onboarding Team. In this role, you will work closely with our clients to implement our messaging platform and tailor it to their needs.About the JobThis is a unique opportunity to make a difference in the hospitality industry by enhancing guest engagement and streamlining...

Job OpportunityWe are seeking a highly skilled and dedicated Guest Services Agent to join our team.Key Responsibilities:Respond promptly to guest inquiries and communications via multiple channels.Answer guest phone calls in a professional and courteous manner.Effectively resolve guest issues to ensure satisfaction and build strong relationships.Coordinate...

Guest Experience Manager Job OpportunityKasa is a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to...

Job Opportunity: Stateroom StewardWe are seeking a highly skilled and motivated Stateroom Steward to join our team.The successful candidate will be responsible for delivering exceptional guest stateroom service, maintaining the highest standards of cleanliness, sanitation, and product quality. They will work closely with our Rooms Division leadership team to...

Job SummaryWe are seeking an exceptional Guest Experience Manager I to join our team. As a key member of our organization, you will be responsible for leading a remote guest experience team, handling guest inquiries, and resolving in-the-moment issues.About the RoleThis is a highly collaborative and dynamic role that requires strong leadership and...

Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationSheraton Manila Bay, M. Adriatico corner General Malvar Street, Manila, Philippines, Philippines, 1004VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and check-out. Instead,...

Job OverviewWe are seeking a highly skilled Hospitality Service Director to lead our guest experience team. As a key member of our organization, you will be responsible for managing a team of specialists to deliver exceptional service to our guests.Your primary objective will be to create a positive and lasting impression of our brand, ensuring that our...

Job DescriptionAs a Guest Experience Manager I, you will oversee a remote team of guest experience specialists, ensuring exceptional service delivery during each shift. You will work Saturdays and Sundays, with two consecutive weekdays off instead of a traditional weekend.Key responsibilities include managing the team's metrics and direct reports' goals,...