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Customer Experience Strategist

2 weeks ago

Manila, National Capital Region, Philippines Ascendion Full time

As a Customer Experience Strategist, you will be responsible for developing and executing strategies that improve customer satisfaction and loyalty.

About the Position

This role involves working with cross-functional teams including engineering, marketing, finance, and quality assurance teams to drive product development and delivery.

  • Conduct research and analysis to understand customer needs and preferences.
  • Develop and implement customer experience strategies that meet business objectives.
  • Collaborate with stakeholders to ensure seamless project execution.

Requirements

  • Bachelor's degree in relevant field.
  • Minimum 3 years of experience in Systems Analysis/Solutions Designing.
  • Excellent communication and interpersonal skills.