Service Delivery Coordinator

2 days ago


Mandaluyong City, National Capital Region, Philippines Stratpoint Technologies Inc. Full time

About Stratpoint Technologies Inc.

We are committed to delivering exceptional IT services and solutions that meet the evolving needs of our clients. Our team of experts provides cutting-edge technology solutions that drive business growth and transformation.

The Role: Service Delivery Coordinator

You will play a critical role in coordinating IT support operations, ensuring smooth handling of laptop deployments, mobile device management, and asset inventory tracking. This role involves collaborating with IT teams to drive key IT initiatives, including Unified Endpoint Management (UEM), endpoint security, and a firewall upgrade.

This role is perfect for experienced IT support professionals who excel at documentation, collaboration, communication, and process optimization.

Your Key Responsibilities

  1. Coordinate IT support operations, ensuring seamless handling of laptop deployments, mobile device management, and asset inventory tracking.
  2. Collaborate with IT teams to drive key IT initiatives, including UEM implementation, endpoint security rollout, and firewall upgrades.
  3. Foster strong relationships with stakeholders, ensuring clear and proactive communication regarding IT initiatives.
  4. Improve IT team coordination, ensuring efficient execution of tasks, service requests, and initiatives.
  5. Identify areas for process improvement, working closely with IT admins and engineers to optimize service delivery.

About You

  • Proven experience in IT support, particularly in service desk, system administration, or IT operations.
  • Strong background in IT asset management, including handling laptops, mobile devices, and software licenses.
  • Expertise in Google Workspace administration (user provisioning, security policies, access management).
  • Experience with IT service coordination, helpdesk operations, or ITSM tools (e.g., ServiceNow, Jira Service Desk).
  • Excellent communication and collaboration skills, with ability to engage effectively with IT teams and stakeholders.
  • Process-oriented and detail-driven, with experience in workflow optimization and documentation.


  • Mandaluyong City, National Capital Region, Philippines Euroland IR PH Full time

    Euroland IR PH is expanding its team and looking for a talented IT Service Delivery Coordinator to lead the way in our customer service operations. As an Associate Service Delivery Consultant, you will be responsible for identifying and resolving client concerns through various channels.We require a candidate with a solid foundation in technical support and...


  • Makati City, National Capital Region, Philippines Ninja Van Full time

    Ninja Van is a pioneer in the logistics industry, revolutionizing delivery services across Southeast Asia. We provide hassle-free solutions to businesses of all sizes, leveraging technology to enhance efficiency and accuracy.Our Shipper Operations Unit plays a crucial role in ensuring seamless experiences for our shippers. Their main responsibilities include...


  • Mandaluyong City, National Capital Region, Philippines SID Global Solutions APAC Full time

    About the Position:We are seeking a highly experienced Delivery Excellence Head to lead our delivery teams at SID Global Solutions APAC.In this role, you will be responsible for managing the delivery of services or products, ensuring high-quality standards, optimizing delivery processes, and enhancing customer satisfaction.Key Qualifications:Risk and change...


  • Mandaluyong City, National Capital Region, Philippines Unilab, Inc. Full time

    About the RoleThis is an exciting opportunity to join our team as an IT Service Delivery Manager. In this role, you will be responsible for developing and implementing effective IT strategies to drive business growth.You will collaborate closely with cross-functional teams to gather project requirements and ensure successful project delivery. Your focus will...


  • Mandaluyong City, National Capital Region, Philippines Stratpoint Technologies Inc. Full time

    About Stratpoint Technologies Inc.We are trusted technology leaders in Agile Software Development, Quality Assurance, Cloud Consulting and Managed Services, Data Engineering and Analytics, and Artificial Intelligence and Machine Learning. We use technology to enrich experiences, empower businesses, and uplift communities.Our mission is to provide innovative...


  • Makati City, National Capital Region, Philippines Socium - Teams Done Differently Full time

    Role DescriptionThe Technology Delivery Senior Manager will be responsible for leading the service delivery management for retail banking projects at Socium - Teams Done Differently. This role involves overseeing the successful delivery of projects and services, ensuring high-quality standards, timely execution, and alignment with strategic objectives.Main...


  • Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full time

    About the RoleWe are looking for a skilled Service Delivery Professional to join our team at Neksjob Philippines.The ideal candidate will have excellent communication skills and be able to work independently in a fast-paced environment.Responsibilities:Deliver high-quality customer service through phone, email, and chat channels.Resolve customer complaints...


  • Mandaluyong City, National Capital Region, Philippines Penbrothers Full time

    About the PositionThe Technical Lead will lead Application and Identity Governance projects, ensuring the successful delivery of projects by coordinating all delivery efforts and driving technical design and operations.This role requires a strong foundation in IT, business process automation, and security compliance standards, and the ideal candidate will...


  • Mandaluyong City, National Capital Region, Philippines Emerson Full time

    About YouWe are seeking an experienced IT Liaison Coordinator who can efficiently carry out tasks independently and proficiently communicate ideas, identify problems within the team, and propose changes.As a proactive self-starter and highly innovative problem-solver, you will be able to collaborate and work with people at any level.Bachelor's degree in any...


  • Makati City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTION, INC. Full time

    Service Excellence:As a Cargo Service Coordinator, you will play a critical role in delivering exceptional service to our customers. Your primary responsibility will be to interact with customers, providing them with information about their cargo and resolving any issues that may arise. You will also be responsible for maintaining accurate records of...


  • Mandaluyong City, National Capital Region, Philippines SID Global Solutions APAC Full time

    About the Job:We are seeking an experienced Delivery Excellence Head to join our team at SID Global Solutions APAC.In this role, you will be responsible for leading cross-functional teams, managing project execution, and ensuring that projects are delivered on time, within scope, and at the highest quality.Key Qualifications:Bachelor's degree in Business...


  • Mandaluyong City, National Capital Region, Philippines Penbrothers Full time

    About PenbrothersWe provide talented Filipinos with global opportunities in high-growth startups and dynamic companies from the comfort of their own homes.About the ClientOur Client helps companies find tech talent by hiring and training individuals with the skills they need, especially in software development, app development, cybersecurity, and data...


  • Makati City, National Capital Region, Philippines Umpisa Inc Full time

    We believe in creating a culture of excellence, innovation, and teamwork at Umpisa Inc.We are a technology services company that partners with select industries, clients, and individuals to develop groundbreaking solutions.Our goal is to create world-class products and impactful solutions that enhance organizational and individual lives. We offer challenging...


  • Mandaluyong City, National Capital Region, Philippines Unilab, Inc. Full time

    Join us at Unilab, Inc. as a talented Technical Solutions Specialist.About the Job:This role involves coordinating team efforts, analyzing technical requirements, developing project plans, managing day-to-day operations, and providing technical assistance.


  • Mandaluyong City, National Capital Region, Philippines SID Global Solutions APAC Full time

    About the Role:As a Delivery Excellence Head at SID Global Solutions APAC, you will play a crucial leadership role in driving high-quality service delivery, process optimization, and client satisfaction.This position requires a combination of project management expertise, strategic thinking, leadership skills, and a deep understanding of client needs and...


  • Makati City, National Capital Region, Philippines Fastrack Multi-Purpose Cooperative Full time

    About Us:The Fastrack Multi-Purpose Cooperative is a leading provider of logistics and delivery services. We are committed to providing high-quality services to our clients and strive to maintain a safe and efficient working environment for our employees.We are seeking a skilled Motorized Messenger to join our team and contribute to our mission of delivering...


  • Mandaluyong City, National Capital Region, Philippines Euroland IR PH Full time

    Associate Service Delivery Consultant (Onboarding)Be among the first 25 applicants.Experience: Working as a Technical Support representative to foreign clients is an advantage.Having the following is a plus:Understanding how web and mobile applications work.Basic knowledge in CSS and HTML.Job Description:Provide exceptional customer service...


  • Mandaluyong City, National Capital Region, Philippines Penbrothers Full time

    About PenbrothersPenbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.About the ClientOur Client helps companies find tech talent by hiring and training...


  • Mandaluyong City, National Capital Region, Philippines San Miguel Corp. Full time

    Key ResponsibilitiesManage logistics services procurement and negotiation.Evaluate and select efficient logistics service providers.Ensure accurate duty tax exemptions under AFTA and BOI incentives.Prepare and process shipping documentation to meet customs requirements.Coordinate customs clearance and timely delivery of goods.Collaborate with internal teams...


  • Quezon City, National Capital Region, Philippines DMX Delivery services muñoz Full time

    We are seeking a Financial Services Associate to join our team at DMX Delivery services muñoz.Job OverviewThis role involves providing exceptional customer service and responding to customer inquiries, while processing customer transactions, such as deposits, withdrawals, and transfers. You will be responsible for handling cash and checks, ensuring the...