Delivery Service Coordinator
7 days ago
Ninja Van is a pioneer in the logistics industry, revolutionizing delivery services across Southeast Asia. We provide hassle-free solutions to businesses of all sizes, leveraging technology to enhance efficiency and accuracy.
Our Shipper Operations Unit plays a crucial role in ensuring seamless experiences for our shippers. Their main responsibilities include monitoring the Shipper Dashboard, managing shipment SLA performance, and providing regular reports.
The Unit's team members must possess excellent communication skills, be able to work independently, and demonstrate a proactive approach to resolving issues. They should also have basic knowledge of computer programs, spreadsheet functions, and be familiar with the Cebuano/Visayan and Hiligaynon dialects/languages.
Main Responsibilities- Oversee the entire delivery process, from pick-up to drop-off.
- Manage and maintain accurate records of shipment details.
- Investigate and resolve any issues related to lost or damaged parcels.
- Provide effective communication to shippers regarding parcel status.
- Coordinate with First Mile & Shipper Operations teams to resolve complaints.
- Bachelor's degree in marketing, communications, business administration, or a related field.
- Minimum 3-5 years of experience in Sales and/or Sales Operations.
- Proven track record of sales success and customer service experience.
- Basic knowledge of computer programs and spreadsheet functions.
- Prior experience in a startup environment is an advantage.
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Service Delivery Coordinator
3 days ago
Quezon City, National Capital Region, Philippines Paulito Angus Apartment Full timePaulito Angus Apartment is seeking an experienced Service Delivery Coordinator to join our team. As a Service Delivery Coordinator, you will be responsible for delivering exceptional customer service by assisting clients, addressing their needs, and ensuring a positive experience.Key ResponsibilitiesGreet customers and provide assistance with inquiries,...
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Service Delivery Coordinator
6 days ago
Mandaluyong City, National Capital Region, Philippines Stratpoint Technologies Inc. Full timeAbout Stratpoint Technologies Inc.We are committed to delivering exceptional IT services and solutions that meet the evolving needs of our clients. Our team of experts provides cutting-edge technology solutions that drive business growth and transformation.The Role: Service Delivery CoordinatorYou will play a critical role in coordinating IT support...
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IT Service Delivery Coordinator
5 days ago
Mandaluyong City, National Capital Region, Philippines Euroland IR PH Full timeEuroland IR PH is expanding its team and looking for a talented IT Service Delivery Coordinator to lead the way in our customer service operations. As an Associate Service Delivery Consultant, you will be responsible for identifying and resolving client concerns through various channels.We require a candidate with a solid foundation in technical support and...
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IT Service Delivery Head
7 days ago
Makati City, National Capital Region, Philippines Socium - Teams Done Differently Full timeRole DescriptionThe Technology Delivery Senior Manager will be responsible for leading the service delivery management for retail banking projects at Socium - Teams Done Differently. This role involves overseeing the successful delivery of projects and services, ensuring high-quality standards, timely execution, and alignment with strategic objectives.Main...
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Service Delivery Manager – IT
3 days ago
Makati City, National Capital Region, Philippines Ascendion Full timeService Delivery Manager – IT & Banking SolutionsAscendionNegotiableOn-site - Makati 3-5 Yrs Exp Diploma Full-timeJob DescriptionDescriptionRole:We are seeking an experienced service delivery manager to oversee IT service delivery and banking technology projects in Manila, Philippines.This role requires strong leadership in IT service management,...
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IT Service Delivery Director
3 days ago
Makati City, National Capital Region, Philippines Ascendion Full timeJob OverviewWe are seeking an experienced professional to oversee the delivery of IT services and banking technology projects in Manila.This role requires strong leadership in IT service management, stakeholder coordination, and process optimization to ensure seamless service delivery for banking and financial solutions.Key ResponsibilitiesLead...
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Coordinated Service Delivery Expert
3 days ago
Mandaluyong City, National Capital Region, Philippines Vertiv Co Full timeService Support RoleThe Service Support Coordinator II is responsible for ensuring the efficient delivery of services, meeting high quality standards and customer satisfaction. Key responsibilities include managing subcontractor activities, collaborating with sourcing managers, and resolving issues in a timely manner.Main Responsibilities:Ensure accuracy and...
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Cargo Service Coordinator
7 days ago
Makati City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTION, INC. Full timeService Excellence:As a Cargo Service Coordinator, you will play a critical role in delivering exceptional service to our customers. Your primary responsibility will be to interact with customers, providing them with information about their cargo and resolving any issues that may arise. You will also be responsible for maintaining accurate records of...
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Project Delivery Coordinator
7 days ago
Makati City, National Capital Region, Philippines Umpisa Inc Full timeWe believe in creating a culture of excellence, innovation, and teamwork at Umpisa Inc.We are a technology services company that partners with select industries, clients, and individuals to develop groundbreaking solutions.Our goal is to create world-class products and impactful solutions that enhance organizational and individual lives. We offer challenging...
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Service Delivery Manager
3 days ago
Makati City, National Capital Region, Philippines Cartrack Full timeAt Cartrack, we are looking for a highly skilled Service Delivery Manager to oversee our dealership-sales team and drive business growth.Key ResponsibilitiesTeam Leadership: Manage the dealership-sales team by setting service standards and ensuring key performance indicators (KPIs) are met.Interdepartmental Coordination: Foster strong collaboration between...
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Deliveries and Logistics Coordinator
5 days ago
Makati City, National Capital Region, Philippines Fastrack Multi-Purpose Cooperative Full timeAbout Us:The Fastrack Multi-Purpose Cooperative is a leading provider of logistics and delivery services. We are committed to providing high-quality services to our clients and strive to maintain a safe and efficient working environment for our employees.We are seeking a skilled Motorized Messenger to join our team and contribute to our mission of delivering...
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Delivery Assurance Operations Coordinator
3 days ago
Makati City, National Capital Region, Philippines Shell Full timeJob DescriptionThe Delivery Assurance Operations Coordinator will be responsible for ensuring the efficient delivery of goods by partnering with the delivery scheduling team. This involves managing schedule variations, coordinating with hauliers and terminal operations staff, and communicating changes to schedules and loading.Key ResponsibilitiesPartner with...
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Service Delivery Expert
2 hours ago
Makati City, National Capital Region, Philippines A Family Company Full timeJob Title: Service Delivery ExpertJob Summary:We are seeking a Service Delivery Expert to join our team at A Family Company. As a Service Delivery Expert, you will play a critical role in delivering exceptional service to our customers. This is an exciting opportunity to work in a fast-paced environment and make a real difference in the customer...
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Service Delivery Manager
3 days ago
Makati City, National Capital Region, Philippines Tamaray People Solutions Corporation Full timeTamaray People Solutions Corporation is seeking a Service Delivery Manager to join our team.About the RoleThe Service Delivery Manager will be responsible for ensuring the high-quality service provided by our agents.The ideal candidate will have excellent leadership skills and the ability to work effectively in a team environment.This is an exciting...
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Delivery Service Representative
1 hour ago
Makati City, National Capital Region, Philippines Ergo Contract Phil Inc. Full timeAbout Ergo Contract Phil Inc.We are a leading provider of logistics and delivery services, dedicated to providing exceptional customer experiences. Our team of professionals works tirelessly to ensure timely and efficient delivery of parcels across various locations.Our Values:Customer-centric approach.Integrity and professionalism.Innovative...
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Service Delivery Manager
6 days ago
Makati City, National Capital Region, Philippines DTCC Full time**Overview**The Workforce Services Lead role is an exciting opportunity to join the Procurement Team at DTCC. As a member of this team, you will be responsible for managing the execution of services procurement processes, including sourcing, negotiation, and delivery.
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Service Coordinator
6 days ago
Makati City, National Capital Region, Philippines Multi Mach International Full timeOn-site - Makati 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionService coordinators act as an advocate for their clients and provide information on how they can access community services. In addition, they work as an intermediary between clients, often serving in a support role for them during difficult times.Specific Duties and...
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IT Service Delivery Professional
1 day ago
Makati City, National Capital Region, Philippines PHIL FIRST- HUMAN RESOURCES & SERVICES (FHRS) INC. Full timeJob Title: IT Service Delivery ProfessionalAt PHIL FIRST-HUMAN RESOURCES & SERVICES (FHRS) INC., we are seeking a highly skilled IT Service Delivery Professional to join our team. As a key member of our technical support team, you will be responsible for delivering exceptional customer service and resolving technical issues efficiently.Your primary objective...
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IT Service Delivery Lead
3 days ago
Makati City, National Capital Region, Philippines Microbase Incorporated (Official Page) Full timeMicrobase Incorporated (Official Page) is a leading provider of IT solutions, and we are seeking a talented IT Service Delivery Lead to join our team.Job DescriptionThis role involves ensuring the service desk team meets agreed service levels, building relationships with internal and external customers, managing service performance, and suggesting...
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Service Delivery Expert
7 days ago
Makati City, National Capital Region, Philippines WEWILL TECH CORP. Full timeJob DetailsWe are seeking a highly skilled Service Delivery Expert to join our team at WEWILL TECH CORP. This role involves delivering exceptional customer service and support to our clients.ResponsibilitiesProvide customer support via phone, email, and chat.Address inquiries and resolve issues in a timely manner.Maintain detailed records of customer...