BPO Operations Manager for a Growing Organization

2 weeks ago


Manila, National Capital Region, Philippines EnfraUSA Solutions, Inc. Full time

Join EnfraUSA Solutions, Inc. in our mission to drive growth and excellence in the BPO industry. As an Assistant Operations Manager/ Operations Manager, you will play a key role in shaping the operational strategy of our organization.

About the Role:

  • Develop and implement operational strategies that align with business objectives
  • Build and maintain relationships with department heads, clients, and managers
  • Monitor key metrics to ensure efficient and timely completion of tasks
  • Proactively identify and implement process improvements

What You'll Need:

  • At least 5 years of BPO operations management experience
  • Work onsite in Ortigas
  • Strong planning and management skills
  • Ability to work a flexible schedule and additional hours as required


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