BPO Operations Manager for a Growing Organization
2 weeks ago
Join EnfraUSA Solutions, Inc. in our mission to drive growth and excellence in the BPO industry. As an Assistant Operations Manager/ Operations Manager, you will play a key role in shaping the operational strategy of our organization.
About the Role:
- Develop and implement operational strategies that align with business objectives
- Build and maintain relationships with department heads, clients, and managers
- Monitor key metrics to ensure efficient and timely completion of tasks
- Proactively identify and implement process improvements
What You'll Need:
- At least 5 years of BPO operations management experience
- Work onsite in Ortigas
- Strong planning and management skills
- Ability to work a flexible schedule and additional hours as required
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