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BPO Operations Manager

3 weeks ago

Manila, National Capital Region, Philippines Avature Full time

We are seeking a highly skilled BPO Operations Manager to join our team in . In this role, you will be responsible for managing BPO operations and ensuring smooth migration of services.

The successful candidate will have 8+ years of experience in Finance domain and preferably in a BPO environment. Validated skills and experience in handling various aspects of Order to Cash (Order Management, Billing and Invoicing, Accounts Receivable management including Credit & Collections, Deductions and Disputes, Cash Application and Reconciliation, Reporting and Analytics) are required.

Your Role and Responsibilities:
  1. Responsible for monitoring and managing the successful Transformation and subsequent delivery of the Service Operations Management (SOM) workstream.
  2. Work closely with operations and Transition Manager (TM) to ensure smooth migration.

This is an exciting opportunity to work with a talented team of professionals who share your passion for Finance Transformation. If you are looking for a new challenge and want to make a real difference in our clients' businesses, please apply now.