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BPO Support Coordinator

3 weeks ago

Manila, National Capital Region, Philippines Satellite Office Full time
About Satellite Office

We are a global company with a rich and diverse culture where you can thrive, grow and be an exceptional professional. Our unique approach to business has earned us recognition as one of the best among BPO companies worldwide.

Job Description:

The Client Services Coordinator plays a key role in supporting global Account Managers by ensuring seamless execution of branded merchandise programs across multiple markets. This position requires strong coordination, organization, and communication skills to manage product sourcing, quoting, order processing, and delivery tracking while meeting the unique needs of international clients.

Main Responsibilities:
  1. CSCs operate behind the scenes but have visibility into client needs, brand strategy, and service expectations.
  2. They collaborate closely with vendors, internal teams, and account managers to drive profitability, maintain high service levels, and deliver best-in-class branded merchandise solutions across all global operations.
Key Skills:
  • Ability to communicate effectively with clients, vendors, and internal teams across different time zones and regions.
  • Strong analytical and organizational skills with high attention to detail.
  • Proficiency with industry tools, including Microsoft Suite (Excel, PowerPoint, Outlook, Teams), Salesforce, Oracle EBS, Smartsheet, Canva and other relevant tools is highly preferred.