Application Support Specialist

1 week ago


Ayala Alabang, National Capital Region, Philippines GECO Philippines Full time
Job Description

At GECO Philippines, we are seeking a highly skilled and experienced Application Support Specialist to join our team.

Key Responsibilities:

  • Provide timely and effective support to resolve application-related issues
  • Collaborate with cross-functional teams to identify and resolve root causes of issues
  • Develop and maintain knowledge of application systems and technologies
  • Communicate complex technical information to non-technical stakeholders
  • Participate in on-call rotations to ensure 24/7 support coverage

Requirements:

  • Bachelor's degree in Information Technology, Computer Engineering, or related field
  • At least one year of experience in Level 2 Application Support, Incident Management, Problem, and Change Management
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Fluent in English (written and oral)

Desirable Traits:

  • Professional, honest, and with integrity
  • Resourceful and self-motivated
  • Team-oriented person
  • Persevering and patient
  • Strong attention to detail
  • Sense of urgency and commitment

Work Hours and Working Conditions:

  • May require extended working hours, including evenings and weekends
  • May require travel to other sites

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment


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