Application Support Specialist
4 weeks ago
At GECO Philippines, we are seeking a highly skilled and experienced Application Support Specialist to join our team.
Key Responsibilities:
- Provide timely and effective support to resolve application-related issues
- Collaborate with cross-functional teams to identify and resolve root causes of issues
- Develop and maintain knowledge of application systems and technologies
- Communicate complex technical information to non-technical stakeholders
- Participate in on-call rotations to ensure 24/7 support coverage
Requirements:
- Bachelor's degree in Information Technology, Computer Engineering, or related field
- At least one year of experience in Level 2 Application Support, Incident Management, Problem, and Change Management
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Fluent in English (written and oral)
Desirable Traits:
- Professional, honest, and with integrity
- Resourceful and self-motivated
- Team-oriented person
- Persevering and patient
- Strong attention to detail
- Sense of urgency and commitment
Work Hours and Working Conditions:
- May require extended working hours, including evenings and weekends
- May require travel to other sites
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
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