Senior Application Support Specialist
1 month ago
To be successful in this role, you will need:
- Bachelor's or College degree in Information Technology, Computer Engineering, or related fields
- At least one year of experience in Level 2 Application Support, Incident Management, Problem and Change Management
- Strong analytical and problem-solving skills
- Ability to work well under pressure and minimal supervision
- Fluent in English (written and oral)
Preferred Qualifications
We are looking for candidates with:
- Experience in business domain processes
- Strong familiarity and working knowledge of Incident, Problem, and Change Management
- Highly proficient in specific technology platforms and tools required by the business
- Customer-oriented and good communication skills
Work Environment
This role requires:
- Providing and delivering solutions within defined timelines across regions
- Working on different shifts or extended working hours
- Traveling to other sites
What We Offer
As a member of our team, you will have the opportunity to:
- Work with a dynamic and supportive team
- Develop your skills and expertise in application support
- Contribute to the success of our organization
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