Senior Application Support Specialist

1 month ago


Ayala Alabang, National Capital Region, Philippines GECO Philippines Full time
Job Requirements

To be successful in this role, you will need:

  • Bachelor's or College degree in Information Technology, Computer Engineering, or related fields
  • At least one year of experience in Level 2 Application Support, Incident Management, Problem and Change Management
  • Strong analytical and problem-solving skills
  • Ability to work well under pressure and minimal supervision
  • Fluent in English (written and oral)

Preferred Qualifications

We are looking for candidates with:

  • Experience in business domain processes
  • Strong familiarity and working knowledge of Incident, Problem, and Change Management
  • Highly proficient in specific technology platforms and tools required by the business
  • Customer-oriented and good communication skills

Work Environment

This role requires:

  • Providing and delivering solutions within defined timelines across regions
  • Working on different shifts or extended working hours
  • Traveling to other sites

What We Offer

As a member of our team, you will have the opportunity to:

  • Work with a dynamic and supportive team
  • Develop your skills and expertise in application support
  • Contribute to the success of our organization


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