Senior Operations Director
2 weeks ago
We are seeking a skilled and experienced Operations Manager to lead our Medical Contact Center team in a virtual environment.
- Main Responsibilities:
- • Manage a large team with diverse skills, responsibilities, and geographic locations to deliver exceptional customer service.
- • Drive collaboration with matrix partners to understand and deliver upon promises to customers, clients, and employees.
- • Lead People Initiatives with Human Resources including compensation planning, performance management, staffing, employee relations, employee recruitment, training, teaming and employee development.
- • Direct workforce management execution to optimize operational efficiencies while not compromising the customer experience.
- • Execute technology and process enhancements to improve operational efficiency, enhance the customer experience, and respond to customer requests.
- Key Qualifications:
- • High School Diploma or equivalent required. Bachelor's Degree preferred.
- • 5+ years' experience managing within a Contact Center or Call Center Operations Management environment required.
- • Experience in leading multi-channel virtual operational teams.
- • Experience leading in a Customer Centric culture. Strong customer service orientation.
This is a unique opportunity for an experienced professional to take on a leadership role in our organization and drive positive change. If you have a passion for operations management and a proven track record of success, we encourage you to apply.
-
Senior Brand Marketing Director
1 week ago
Paranaque City, Calabarzon, Philippines beBeeMarketing Full time ₱4,000,000 - ₱8,000,000Senior Brand Marketing DirectorWe are seeking a visionary and strategic Senior Brand Marketing Director to spearhead our brand marketing initiatives and drive business growth.About the Role:Develop and implement comprehensive brand marketing strategies to achieve market leadership and enhance brand recognition.Lead, manage, and mentor a high-performing...
-
Operations Director
2 weeks ago
Cavite City, Calabarzon, Philippines Athena Full timeOverview Role: Operations Director at Athena. The Director, Operations is a key leadership role overseeing the Client Partnership Managers (CPMs) and ensuring delivery of high-quality service across all client interactions. Lead strategic initiatives within the operations department, focusing on enhancing service delivery, optimizing operational efficiency,...
-
Operations Director
2 weeks ago
Cavite City, Calabarzon, Philippines Athena Full timeOverviewRole: Operations Director at Athena. The Director, Operations is a key leadership role overseeing the Client Partnership Managers (CPMs) and ensuring delivery of high-quality service across all client interactions. Lead strategic initiatives within the operations department, focusing on enhancing service delivery, optimizing operational efficiency,...
-
Operations Director
2 weeks ago
Paranaque City, Calabarzon, Philippines beBeeOperations Full time $90,000 - $120,000About the Role:The Operations Director is responsible for ensuring seamless execution of internal and external processes, requiring strategic thinking to optimize workflows, coordinate teams, and foster a collaborative culture.This role oversees daily operations, implements process improvements, develops operational policies, aligns teams on goals, serves as...
-
Product Director
2 weeks ago
Paranaque City, Calabarzon, Philippines beBeeProductivity Full time ₱3,500,000 - ₱6,500,000Job Title: Product DirectorThis role is centered around delivering successful product initiatives and strategies. The Product Director will play a key part in defining, prioritizing, and delivering product requirements to meet business objectives.Main Responsibilities:Product Vision: Provide input to senior stakeholders on the overall product vision and...
-
Lead Creative Director
2 weeks ago
Paranaque City, Calabarzon, Philippines beBeeCreative Full time ₱900,000 - ₱1,200,000Visual Creative Director PositionThis role requires a seasoned professional with expertise in developing high-impact campaigns.We are seeking a highly skilled Visual Creative Director to lead our team of designers and drive creative strategies that enhance engagement and conversion rates.Develop compelling visual content for various digital platforms,...
-
Operational Director
1 week ago
Cavite City, Calabarzon, Philippines beBeeOperational Full time ₱7,200 - ₱7,800Job Title: Operational DirectorWe are seeking a proactive and organized Operational Director to take full ownership of our 6-week online program.This is not a support role; it's a central operations position with a focus on efficiency and results.The ideal candidate will have excellent technical skills, strong communication abilities, and a passion for...
-
Executive Operations Director
1 week ago
Paranaque City, Calabarzon, Philippines beBeeOperations Full time $60,000 - $80,000At the forefront of operations excellence, we seek a visionary leader to spearhead our remote operations team.Job Title: Senior Operations ManagerKey Responsibilities:Oversee the strategic development and implementation of efficient systems, driving scalable growth across diverse operational functions.Directly manage a high-performing team of 4-8 operations...
-
Client Operations Director
2 weeks ago
Lipa City, Calabarzon, Philippines beBeeOperations Full time ₱40,000 - ₱60,000Job OverviewWe seek an accomplished Client Operations Director to lead our enterprise client services team."],
-
Senior Business Development Director
1 week ago
Antipolo City, Calabarzon, Philippines beBeeStrategist Full time $100,000 - $150,000Senior Business Development DirectorThis senior role is responsible for leading strategic alliances in the EMEA and APAC regions. The successful candidate will work closely with internal teams to develop and maintain strong relationships with key stakeholders at partner organizations, driving collaboration and alignment on joint business objectives.
