Help Desk Specialist

1 day ago


Province of Palawan, Mimaropa, Philippines beBeeCustomerSupport Full time ₱18,000 - ₱24,000
Technical Support Role

This is a project-based opportunity to join as a highly motivated Technical Support professional.

We are looking for someone with excellent communication, analytical, and problem-solving skills to provide outstanding customer service and support.

Mandatory Prerequisites:
  • A laptop/desktop meeting minimum specifications: Core i5 or higher, RAM - 8GB or higher
  • A quiet, private workspace without background noise and interruption
Required Skills and Qualifications:
  • More than 1 year of technical support experience
  • Excellent English communication skills (oral and written)
  • Strong analytical and problem-solving skills
  • Attention to detail
  • Basic technical support knowledge
  • Experience in answering chats, emails, and calls
Responsibilities:
  • Responding to customer inquiries via phone, email, and chat in a professional and timely manner
  • Providing technical support and assistance to customers in a courteous and effective manner
  • Resolving customer issues and escalating complex problems to the relevant department


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