Customer Service Expert: Delivering Exceptional Support
19 hours ago
**Overview of the Role
As a Customer Service Representative with Manpower Core Group Inc., you will play a vital part in ensuring that our clients receive exceptional support.
**Key Responsibilities
- Provide timely and accurate information to customers regarding their inquiries, orders, and product knowledge requests.
- Effectively manage phone queues for a minimum of 7.5 hours per day, responding to calls, chats, and emails with professional etiquette.
- Process customer orders, changes, and returns according to established processes, policies, and procedures.
- Escalate complex issues and provide solutions to customers, while maintaining a positive work environment and team support.
- Communicate shipment updates and facilitate seamless interactions within the organization.
**Qualifications
- Desired experience in a call center setting, where excellent communication skills and product knowledge are essential.
- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
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Quezon City, National Capital Region, Philippines Neks Job Philippines Full timeJob Title: Customer Service Expert: Delivering Exceptional Experiences\
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