Customer Service Agent
1 month ago
Are you passionate about providing exceptional customer experiences? Do you have a knack for resolving issues and delivering results?
About the RoleWe are seeking a highly skilled Customer Service Agent to join our team at Neks Job Philippines. As a key member of our support team, you will be responsible for answering incoming calls from customers, sorting out inquiries or requests, and ensuring that customers' needs are met in a timely and efficient manner.
Key Responsibilities:
- Answering incoming calls from customers
- Sorting out customers' inquiries or requests
- Ensuring that customers' requests are managed in an appropriate and timely manner
- Developing, organizing, and maintaining accurate files
- Delivering a high caliber of service in a friendly, confident, and informed manner
Requirements:
- At least HS or SHS Graduate
- With at least 6 months Travel/Sales Experience
- Have Excellent English communication skills
- Have excellent customer service, problem-solving, and multitasking skills
- Have superb computer skills
- Able to work on site
About the Opportunity
This is an exciting opportunity to join a dynamic team and take your customer service skills to the next level. With a competitive salary and benefits package, including paid training, leave credits, insurance coverage, and career development opportunities, we offer a supportive and rewarding work environment that will help you grow professionally and personally.
Why Choose Us?
- Paid training
- Competitive salary plus allowances
- Monthly performance incentives
- Leave Credits
- Insurance Coverage
- HMO
- Career development and advancement opportunities
Salary Information:
We are offering a competitive salary of PHP 25,000 per month, commensurate with experience and qualifications. The estimated annual salary would be approximately PHP 300,000, depending on individual performance and progress.
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