Customer Support Specialist: Exceptional Service Delivery
6 days ago
At Neksjob Philippines, we are seeking a highly skilled Customer Support Specialist to join our team. This role is perfect for individuals who excel in providing exceptional service delivery and want to make a real impact in the lives of our customers.
About Us
Neksjob Philippines is a leading company that offers a wide range of services to its clients. We pride ourselves on being customer-centric and strive to deliver outstanding results every time.
Job Summary
We are looking for a talented Customer Support Specialist who can handle customer inquiries and concerns with ease. The successful candidate will have excellent communication skills, be able to work well under pressure, and possess a strong passion for delivering exceptional customer experiences.
Responsibilities
- Handle customer inquiries and concerns via phone, email, or chat
- Provide solutions to customer problems and escalate complex issues when necessary
- Work collaboratively with cross-functional teams to resolve customer issues
- Maintain accurate records of customer interactions and update CRM systems accordingly
Requirements
- High School Graduate (old curriculum) SHS graduate
- At least 6 months CCE experience
- Good to excellent English communication skills
- Ability to start immediately
What We Offer
- A competitive salary package of Php 21,500 per month
- Exciting performance bonuses
- Generous referral incentives
- Best-in-class healthcare benefits from Maxicare
- An inspiring and fun work environment with endless career advancement opportunities
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