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Administrative Support Specialist

2 months ago

Manila, National Capital Region, Philippines Sapient Full time
Job Overview

Sapient is seeking a highly skilled Administrative Support Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients.

About the Role

We are offering a competitive salary of $45,000 per year, which includes comprehensive health insurance and paid time off. As an Administrative Support Specialist, you will have the opportunity to work in a fast-paced environment and collaborate with our team members to improve our customer service processes.

Key Responsibilities
  • Answer customer calls and emails promptly and professionally.
  • Resolve customer issues and complaints effectively.
  • Provide accurate information about products and services.
  • Maintain detailed records of customer interactions.
  • Collaborate with team members to improve customer service processes.
Qualifications
  • High school diploma or equivalent.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Previous customer service experience is a plus but not required.
Benefits
  • Competitive salary of $45,000 per year.
  • Comprehensive health insurance.
  • Paid time off.
  • Career growth opportunities.