Customer Experience Agent

6 days ago


Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomer Full time ₱200,000 - ₱270,000
Job Description

We are seeking an experienced Customer Experience Agent to join our team. In this role, you will be responsible for handling customer inquiries and providing exceptional service.

You will work closely with our clients to resolve issues and improve their overall experience. This is a great opportunity to make a positive impact and contribute to the growth of our organization.


Required Skills and Qualifications
  • Excellent communication and problem-solving skills
  • Previous experience in customer-facing roles
  • Strong knowledge of products and services
  • Ability to work in a fast-paced environment
  • Familiarity with CRM software

Benefits
  • HMO coverage for employees and dependents
  • Dental coverage and in-house dental assistance
  • Meal allowance during training
  • Career growth and learning opportunities
  • Allowances for rice, clothing, laundry, and meals
  • Performance and loyalty bonuses

Physical Requirements

This role operates in a professional office environment. The job requires sitting for long periods with occasional standing or moving.


About Us

We value diversity and provide equal opportunities for all employees and applicants. All aspects of employment are based on merit, qualifications, and business needs.



  • Cagayan de Oro, Northern Mindanao, Philippines TORCH Solutions Full time ₱204,000 - ₱216,000 per year

    TORCH Solutions is hiring a Full time Customer Support Agent role in CDO, Northern Mindanao. Apply now to be part of our team.Job summary:Flexible hours available No experience required for this role Expected salary: ₱17,000 - ₱18,000 per month Join our growing team now Qualifications: • At least senior high school graduate • Good to...


  • Cagayan de Oro, Northern Mindanao, Philippines beBeeCommunication Full time ₱2,000,000 - ₱2,400,000

    Customer Experience ExpertiseWe're seeking a talented and motivated individual to join our team as a Contingent Contact Center Agent.This is a temporary, remote position that requires excellent customer service skills, attention to detail, and the ability to work independently.The ideal candidate will have experience in customer-facing roles, be highly...


  • Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomerService Full time ₱1,500,000 - ₱2,000,000

    Customer Service ManagerWe are seeking a highly skilled Customer Service Manager to lead our customer support function. The ideal candidate will have a proven track record of delivering high-quality support experiences and driving business growth.Key Responsibilities:Develop and implement customer service strategies to align with business objectivesManage...


  • Cagayan de Oro, Northern Mindanao, Philippines Wing Tel Inc Full time

    We're looking for a proactive and detail-oriented Customer Support Agent to join our growing B2B Operations team. In this role, you'll be the front line for our business clients, ensuring a smooth, professional experience through timely, solution-driven support. You'll work cross-functionally with internal teams and help build long-term relationships with...


  • Cagayan de Oro, Northern Mindanao, Philippines TalentPop App Full time

    OverviewJoin to apply for the Shopify/ Gorgias Customer Support Agent role at TalentPop App. WE'RE HIRING: SHOPIFY/GORGIAS CUSTOMER SUPPORT AGENT (REMOTE)About Us: At TalentPop, we believe customer support is more than just answering questions — it's about building real trust with every interaction. We're looking for thoughtful, friendly, and tech-savvy...


  • Cagayan de Oro, Northern Mindanao, Philippines beBeeSupport Full time ₱20,000 - ₱40,000

    Customer Support RepresentativeSeeking a proactive customer support agent to handle live chat inquiries, providing accurate and helpful information about products and services.Respond to customer inquiries via live chat, ensuring prompt and professional communication.Troubleshoot technical issues, offering step-by-step instructions to resolve problems...

  • travel agent

    2 weeks ago


    Cagayan de Oro, Northern Mindanao, Philippines RAMIGA TRAVEL AND TOURS Full time ₱600,000 - ₱1,200,000 per year

    About the role This is an exciting opportunity to join RAMIGA TRAVEL AND TOURS' as a full-time Travel Agent in our Cagayan de Oro Misamis Oriental office. As a Travel Agent, you will be responsible for providing professional travel planning and booking services to our diverse client base. Your role will be crucial in delivering an exceptional customer...

  • Call Center Agents

    2 weeks ago


    Cagayan de Oro, Northern Mindanao, Philippines TORCH Solutions Full time $20,000 - $30,000 per year

    We areseeking passionate Call Center Agents to join our growing team at our Cagayan de Oro site. As a Call Center Agent, you will be responsible for providing exceptional customer service and support to our clients. This is a full-time role, offering competitive pay and opportunities for career development.What you'll be doingHandling inbound and outbound...


  • Cagayan de Oro, Northern Mindanao, Philippines beBeeLeadership Full time $40,000 - $60,000

    Customer Service Team Lead Job DescriptionWe are seeking a highly skilled and experienced Customer Service Team Lead to drive the success of our customer support teams.Main Responsibilities:Lead and monitor the performance of your assigned agents to ensure key performance indicators (KPIs) are consistently met or exceeded.Conduct regular coaching sessions...


  • Cagayan de Oro, Northern Mindanao, Philippines beBeeImprovement Full time ₱900,000 - ₱1,200,000

    Job DescriptionWe are seeking a skilled professional to fill the role of Quality Assurance Specialist, Operations. In this position, you will be responsible for evaluating client support projects and administrative duties in the office behind the scenes to identify areas for improvement and offer actionable suggestions.Your expertise will contribute to...